Proficient Area Manager with good problem-solving and group management skills. Successful at keeping employees on-task and achieving quality objectives.
Overview
5
5
years of professional experience
Work History
Area Manager
Loyal Cleaning Services
North Grafton, MA
02.2023 - Current
Monitored staff performance and addressed issues.
Trained employees on additional job positions to maintain coverage of roles.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Conducted quality, timely performance feedback and performance appraisals.
Minimized staff turnover through appropriate selection, orientation and training.
Supervised employees through planning, assignments and direction.
Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Led employee evaluations with constructive feedback to boost performance.
Built and maintained loyal, long-term customer relationships through effective account management.
Team Leader Manager
Sunsetter Awnings
Malden, MA
05.2022 - 02.2023
Fostered positive employee relationships through communication, training and development coaching.
Oversaw daily workloads and workflow for smooth operations.
Motivated team members to consistently achieve or exceed performance expectations.
Delegated work assignments and prioritized tasks.
Set goals for performance and deadlines to comply with company plans and vision.
Suggested various operational strategies to increase productivity.
Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
Partnered with upper management and HR to identify effective resolutions for employee relations issues.
Analyzed and measured employee performance, taking appropriate disciplinary action or recognition based on work performance.
Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
Led regular team meetings to communicate current business trends and relevant updates.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Warehouse Supervisor
Sunsetter Awnings
Malden, MA
01.2021 - 02.2022
Managed daily cycle counts to maintain accurate inventory levels at all times.
Maintained and updated inventory records accurately.
Assisted with scheduling shipments and deliveries according to the company requirements.
Conducted training sessions for new employees on proper use of equipment and safety protocols.
Coordinated with other departments to ensure smooth flow of materials.
Supervised loading and unloading of materials from incoming trucks.
Generated warehouse shipping documents, packing lists and invoices.
Machine Operator
Sunsetter Awnings
Malden, MA
07.2020 - 05.2021
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
Maintained assigned equipment and performed daily inspections to increase equipment lifetimes and cut costs.
Fastened and adjusted jigs and stops on machine tables to facilitate positioning of materials.
Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
Restocker
Logan International Airport
Boston, MA
09.2019 - 03.2020
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Lifted materials of varied weights on regular basis.
Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Ensured no damaged or expired items were placed on shelves.
Stocked shelves with items making sure items were not outdated and brought forward.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Demonstrated great teamwork skills with staff members involved in production and transport.
Stocked and rotated products, supplies and paper goods to optimize freshness.