Melany Ramirez
Boston,MA
Overview
5
5
years of professional experience
Work History
BARTENDER
ROCK BOTTOM
02.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
COCKTAIL SERVER
W HOTEL
04.2023 - Current
- Provide service for people who order bottle of wine or liquor
- Make suggestions to guest on drink selection, pour and mix drinks at the table
- Take order for food and other beverages
- Upsell products with the people offering beverages,, delivered costumer checks and securely processed credit card or cash payments
BARTENDER
ISABELLA'S RESTAURANT
10.2022 - 03.2023
- Delivered costumer checks and securely processed credit card or cash payments
- Jotted down costumer orders and promptly delivered food and drinks
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Informed kitchen of special dietary needs or requirements
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
BAR SERVER
WAGAMAMA
06.2020 - 11.2020
- Swept and mopped floors and removed trash
- Removed dishes and glasses from tables or counters to take to kitchen
- Listened to costumers concerns and complaints and quickly rectified issues
- Presented menus to answers questions about items and makes recommendations
SERVER
AQUATAINE
03.2019 - 12.2019
- Removed plates and glasses from the tables after meals
- Decorated tables and put the set ups
- Refilled glasses with drinks and replenished condiment shakers
- Checked on guests to verify satisfaction with each course
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Timeline
BARTENDER
ROCK BOTTOM
02.2024 - Current
COCKTAIL SERVER
W HOTEL
04.2023 - Current
BARTENDER
ISABELLA'S RESTAURANT
10.2022 - 03.2023
BAR SERVER
WAGAMAMA
06.2020 - 11.2020
SERVER
AQUATAINE
03.2019 - 12.2019