Overview
Work History
Skills
Timeline
Generic

Melany Ramirez

Boston,MA

Overview

5
5
years of professional experience

Work History

BARTENDER

ROCK BOTTOM
02.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

COCKTAIL SERVER

W HOTEL
04.2023 - Current
  • Provide service for people who order bottle of wine or liquor
  • Make suggestions to guest on drink selection, pour and mix drinks at the table
  • Take order for food and other beverages
  • Upsell products with the people offering beverages,, delivered costumer checks and securely processed credit card or cash payments

BARTENDER

ISABELLA'S RESTAURANT
10.2022 - 03.2023
  • Delivered costumer checks and securely processed credit card or cash payments
  • Jotted down costumer orders and promptly delivered food and drinks
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Informed kitchen of special dietary needs or requirements
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

BAR SERVER

WAGAMAMA
06.2020 - 11.2020
  • Swept and mopped floors and removed trash
  • Removed dishes and glasses from tables or counters to take to kitchen
  • Listened to costumers concerns and complaints and quickly rectified issues
  • Presented menus to answers questions about items and makes recommendations

SERVER

AQUATAINE
03.2019 - 12.2019
  • Removed plates and glasses from the tables after meals
  • Decorated tables and put the set ups
  • Refilled glasses with drinks and replenished condiment shakers
  • Checked on guests to verify satisfaction with each course

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable

Timeline

BARTENDER

ROCK BOTTOM
02.2024 - Current

COCKTAIL SERVER

W HOTEL
04.2023 - Current

BARTENDER

ISABELLA'S RESTAURANT
10.2022 - 03.2023

BAR SERVER

WAGAMAMA
06.2020 - 11.2020

SERVER

AQUATAINE
03.2019 - 12.2019

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Melany Ramirez