Luis Armando Rodriguez
Product Guide Specialist
Newark,CA
Summary
Diligent candidate bringing inventory experience, customer and guest excellent service, and team leadership abilities. Experienced being and performing in Bio-tech manufacturing settings, operational and inventory tasks, visual projects, retail spaces, and in coordinating workflow and delegating tasks. Worked with upper management to resolve issues and advocates for employee needs. Promotes workplace safety through stringent enforcement of OSHA requirements. Highly organized in approaching complex plans. My offers proven expertise in overseeing deliveries, processing materials to handling raw materials or merchandise, Manufacturing quality control, Visual Merchandizing, Inventory Management and providing sales support with robust guest service.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Product Guide Specialist
Arc'teryx Equipment
San Jose, CA
07.2021 - Current
- Developed guest relationships to achieve high level of satisfaction.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Provided service and company policy knowledge to serve as resource for both coworkers and guests.
- Built trusting relationships with guest by making personal connections.
- Technical Apparel Product Knowledge.
- Replenished inventory with focus on addressing guest needs.
- Apparel receiving Shipments and Processes.
- PI Counts.
- Weekly cycle counts.
- SOP knowledge and SOP creations.
- Microsoft Systems.
- Inventory knowledge.
- SAP Fiori Systems.
- OMNI Channel.
- People Safety.
- Collaboration for community events.
- Partnership connections.
- Visual Merchandizing.
- Helped out guests by figuring out their measurements for Blazers, Pants and Coats.
- Specialized in all the Veilance Products to educate Managers and Colleagues for their product learning.
Quality Manufacturing Associate
Intuity Medical
Fremont, CA
04.2021 - 09.2021
- Inspected components of industrial equipment for accurate assembly and installation or for defects.
- Filled out batch records / documentations
- Performed product and performance testing, recording results.
- Assisted Principal Automation engineers by fixing and resolving technical problems with start up operating machines.
- Executed SOPs and GMPs
- Oxygen Calibration Testing
- Quality Control
- Cross trained across multiple work stations according to general manufacturing principals, quality standards, as well as high standards of safety and workmanship
- Trained incoming associates with technical processes.
Stock Room Manager
Abercrombie & Fitch
Santa Clara, CA
04.2019 - 05.2021
- Oversaw work of 10+ stock employees and 20+ full time and part time Sale Associates processing incoming deliveries, replenishing, and Inventory brand standards.
- Supervised day-to-day stockroom operations to maintain organized flow of merchandise to sales floor.
- Omni Channel.
- PI Counts.
- Cycle Counts.
- Processed daily paperwork, balanced register drawers, produced staffing schedules.
- Trained staff on material handling processes to reduce shipping times.
- Hired, onboarded, and cross trained stock associates.
- Providing sales support with guest experience.
- Teaming up with management with Visual Merchandizing standards.
- Asset Protection and People Safety.
- Inventory walk throughs with higher management.
- Conducting Back of House Audits.
Brand Representative
Abercrombie & Fitch
Newark, CA
04.2016 - 01.2019
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Promoted positive company image through superior customer service experiences.
- Shared feedback and ideas with management to improve processes.
- Maintained inventory integrity and accuracy to protect company assets.
- Trained new hires on customer experiences and Inventory standards.
Education
Associate of Science - Product Design Manufacturing Technology
Ohlone College
11-2024
High School Diploma -
Newark Memorial High School
06.2015
Associate of Arts - Business Administration
Ohlone College
Skills
- Strategic Planning
- Conflict Resolution
- Supervision
- Manufacturing
- People Skills
- Lean 5S Strategies
- Detailed
- Organization
- Time Management
- Inventory Control
- Operations
- Analytical
- Omni Channel
- Asset Protection
- Standard Operational Procedures
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time offPersonal development programsSoftware
Cegid
SAP Fiori
Microsoft
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Product Guide Specialist
Arc'teryx Equipment
07.2021 - Current
Quality Manufacturing Associate
Intuity Medical
04.2021 - 09.2021
Stock Room Manager
Abercrombie & Fitch
04.2019 - 05.2021
Brand Representative
Abercrombie & Fitch
04.2016 - 01.2019
Associate of Science - Product Design Manufacturing Technology
Ohlone College
High School Diploma -
Newark Memorial High School
Associate of Arts - Business Administration
Ohlone College
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