Luis Arroyo
San Diego,California
Summary
Smart financial professional applies strong problem-solving and decision-making skills in job tasks. Self-motivated with good understanding of evaluating credit history, financial stability and risks. Diligent individual with strong work ethic.
Overview
23
23
years of professional experience
Work History
Underwriter
Truist Bank
05.2016 - Current
- Evaluate creditworthiness of loan applicants by analyzing financial documents, credit reports, and other relevant information.
- Review financial statements, including personal federal tax returns and bank statements, to determine each applicant's financial condition
- Make informed lending decisions based on risk assessment, ensuring compliance with company policies and regulatory requirements.
- Provide exceptional customer service by promptly addressing inquiries and concerns from borrowers.
- Achieve faster turnaround times in application processing by optimizing workflows within the underwriting department.
Legal Assistant
Aldridge Pite, LLP
10.2009 - 05.2016
- Ran daily, weekly, and monthly reports working in a bankruptcy and foreclosure field
- Created detailed payment history of each mortgage loan based on financial information provided by lender
- Prepared, approved, and filed legal documents prior to designated deadline
- Kept good relation with all clients and assisted all needs.
Bankruptcy Legal Assistant
Prommis Solutions
04.2008 - 10.2009
- Carefully entered data from daily reports consisting of loan information
- Processed bankruptcy proof of claims and referred each file to proper paralegals in a timely manner.
Customer Service Representative
SettlementOne
01.2006 - 03.2008
- Assisted and supported loan officers and mortgage processors with confidential credit reports
- Interpreted complex information including credit scores and trade lines
- Received and processed detailed personal financial information.
Customer Service Representative
Cingular Wireless
04.2001 - 01.2006
- Responded to high call volume efficiently and appropriately
- Assisted and instructed customers inquiries on the proprietary website
- Reviewed and corrected errors on invoices to assist customers.
Education
High School Diploma -
Merced High School
06.2000
Skills
- Underwriting guidelines
- Analyzing data
- Documentation Review
- Risk Assessment
- Quality Assurance
- Credit analysis
Timeline
Underwriter
Truist Bank
05.2016 - Current
Legal Assistant
Aldridge Pite, LLP
10.2009 - 05.2016
Bankruptcy Legal Assistant
Prommis Solutions
04.2008 - 10.2009
Customer Service Representative
SettlementOne
01.2006 - 03.2008
Customer Service Representative
Cingular Wireless
04.2001 - 01.2006
High School Diploma -
Merced High School