Luis Aviles

Richmond

Summary

Motivated college student with experience in fast-paced retail environments and a solid foundation in customer service. Demonstrated ability to multitask, resolve customer issues, and collaborate effectively under pressure. Currently pursuing a degree in Exercise Science while competing as a student-athlete, showcasing leadership, time management, and communication skills. Committed to contributing a positive attitude and strong work ethic to a dynamic team.

Overview

years of professional experience

Work History

Seasonal Firework Crew Member

Funky Fireworks

Richmond

07.2022 - 07.2024

Assisted customers in selecting fireworks, providing safety guidance and product recommendations.
Handled multiple customer transactions simultaneously with speed and accuracy.
Restocked shelves and organized displays to maintain a clean and fully stocked stand.
Ensured team hydration and coordinated break schedules to maintain efficiency during peak retail hours.
De-escalated challenging customer interactions by providing timely support and assistance.
Maintained high-quality service and focus in a dynamic, fast-paced retail environment.

Education

High School Diploma -

Lamar Consolidated

Rosenberg, TX

05-2024

Some College (No Degree) - Exercise Science

Bethel College

North Newton, KS

Skills

Customer service
Team collaboration
Time management
Communication skills
Cash handling
Problem solving
Conflict resolution
Multitasking
Retail support

Adaptability
Bilingual proficiency
Leadership experience
Physical stamina
Willingness to learn
Teamwork and collaboration
Multitasking and organization
Heavy lifting

Languages

Spanish

Limited

English

Native/ Bilingual

Timeline