LUIS BAHENA CASTRO

• Analyzed portfolio performance to identify opportunities for improvement and strategic adjustments.
• Collaborated with senior managers to develop investment strategies aligned with client request.
• Assisted in the execution of trades, maintaining compliance with regulatory requirements and internal policies.

• Led multi-store operations, driving consistent revenue growth and team performance across locations.
• Developed marketing strategies that improved customer retention.
• Trained and coached staff on compliance, sales techniques, and tech troubleshooting.

• Built relationships with customers and community to establish long-term business growth.
• Organized promotional events and interacted with community to increase sales volume.

• Delivered exceptional support to ensure customer satisfaction
• Formulated and deployed customer-focused selling tactics
• Facilitated account setups and cancellations for new customers
• Enhanced sales prospecting through social media promotion
• Designed visually appealing setups to boost purchasing interest
• Addressed concerns promptly to restore customer trust

• Organized ingredients ahead of schedule to alleviate workload during busy periods
• Collaborated effectively with front-of-house staff to ensure customer satisfaction
• Managed standard cooking equipment such as grills and deep fryers
• Maintained food storage temperatures to meet safety standards
• Ensured food adhered to quality standards