Luis Banda
Baton Rouge,LA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
7
7
years of professional experience
Work History
Car Wash Manager
Geaux Clean Car Wash
Baton Rouge, LA
04.2017 - Current
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
- Monitored inventory levels for adequate supply of chemicals and materials.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
Shift Leader
Firehouse Subs
Baton Rouge, LA
03.2015 - 03.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Education
Bachelor of Business Administration - Business Administration
University of Phoenix
Tempe, AZ05.2024
Associate of Business Administration - Business Management
River Parishes Community College
Sorrento, LA08.2019
Skills
- Membership Promotion
- Administration and Reporting
- Safety Standards
- Safety Meetings
- Productivity and Time Management
- Complex Problem-Solving
- Managing Operations and Efficiency
- Adaptable and Flexible
Languages
Spanish
Native or Bilingual
Timeline
Car Wash Manager
Geaux Clean Car Wash
04.2017 - Current
Shift Leader
Firehouse Subs
03.2015 - 03.2017
Bachelor of Business Administration - Business Administration
University of Phoenix
Associate of Business Administration - Business Management
River Parishes Community College
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