Luis Barrera
Smithfield,UT
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with years of experience working in busy environments. Trustworthy and dedicated with years of experience serving customers. Talented at correctly taking order information and serving to customers quickly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Freight Handler
Walmart
01.2018 - Current
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Maintained clean, orderly work environment free of hazards.
Assistant Manager/Technician
Vivint Home Security And Automation
04.2016 - 08.2017
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Continued my day to day job function as a technician
- Managed a group of technicians, restocked their inventory and helped them with their service calls.
Technician
Vivint Home Security And Automation
02.2014 - 08.2017
- Residential and commercial technician in many states around the country
- Installed security sensors in doors, windows, ceilings and walls.
- Installed security cameras, doorbell cameras, smart door locks, smoke detectors and CO2 detectors.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
- Maintained compliance with regulatory standards and safety requirements.
Cashier/Customer Service Specialist
Shopko
09.2010 - 01.2014
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Logan High School
Logan, UT05.2011
Skills
- Stacking and Staging
- Quality
- Safety
- Time Management
- Troubleshooting and Diagnostics
- Customer Service
- Orientating and Training
- Product and Service Knowledge
- Directing Team Members
- Training and Development
- Team Motivation
- Customer Satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Freight Handler
Walmart
01.2018 - Current
Assistant Manager/Technician
Vivint Home Security And Automation
04.2016 - 08.2017
Technician
Vivint Home Security And Automation
02.2014 - 08.2017
Cashier/Customer Service Specialist
Shopko
09.2010 - 01.2014
High School Diploma -
Logan High School
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