Luis Barroso
Summary
Proven Security Officer with a track record of enhancing safety at UPMC Community General Osteopathic Hospital. Skilled in CCTV surveillance and threat assessment, adept at providing top-notch customer service and emergency response. Demonstrates strong report writing abilities and a commitment to maintaining secure environments. Fluent in Spanish, ensuring clear communication across diverse populations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
UPMC Community General Osteopathic Hospital
01.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Meat Cutter
Karns Foods
09.2015 - 03.2021
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Adhere to safety and cleanliness standards and maintained equipment.
Games Clerk
Hersheypark Entertainment
05.2013 - 08.2015
- Assisted in the setup and breakdown of game booths, contributing to efficient event operations.
- Upheld company standards for professionalism, appearance, and punctuality while representing the organization at events.
- Monitored inventory levels for prizes and gaming supplies, reporting any shortages or discrepancies to management as needed.
- Maintained a clean and organized gaming area, ensuring a safe environment for patrons.
- Demonstrated excellent cash handling skills, accurately processing transactions for game participants.
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
Education
High School Diploma -
Central Dauphin Senior High School
06.2015
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- Threat Assessment
Certification
- Certified Agent , COMMONWEALTH OF PENNSYLVANIA - 03/21/2023-03/17/2028
- Certified BLS Provider , American Heart Association - 1/11/2023-1/2025
Languages
Spanish
Limited Working
Timeline
Security Officer
UPMC Community General Osteopathic Hospital
01.2021 - Current
Meat Cutter
Karns Foods
09.2015 - 03.2021
Games Clerk
Hersheypark Entertainment
05.2013 - 08.2015
High School Diploma -
Central Dauphin Senior High School
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