Luis Benavidez

• Worked with outside vendors for fiber installations and service.
• Performed tracing and patching operations for copper networks.
• Assigned application access, security roles and permissions.
• Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
• Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
• Maintained thorough understanding of local area and wide area networking and components.
• Operated 4-pair test equipment to terminate network cabling at blocks and routing points.
• Installed cabling, wireless routers and telephone systems for data communications networks.
• Dressed and installed fiber cabling and hardware.
• Traveled to remote office locations to install nodes and implement client software rollouts.
• Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
• Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
• Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
• Read blueprints and schematics to correctly place equipment.
• Coordinated installation of new users and relocations of existing users.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Delivered services to customer locations within specific timeframes.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Self-motivated, with a strong sense of personal responsibility.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.

• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Reported issues to higher management with great detail.
• Trained new employees on proper protocols and customer service standards.
• Assisted in recruiting, hiring and training of team members.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Interacted well with customers to build connections and nurture relationships.

• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
• Conducted repairs on equipment to return machines and tools to functionality.
• Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
• Followed safety precautions to avoid personal injury and provide safe work environment.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Replaced worn or broken parts on machines and equipment.
• Executed tasks within time and budget constraints.
• Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
• Followed instructions from supervisor regarding daily job tasks and duties.
• Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
• Safely and effectively handled wide range of cleaning products and solutions.
• Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
• Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.
• Cleaned and lubricated parts to keep equipment operating at peak performance.
• Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
• Took care of and kept the grass cut.
• Prepared multiple fields for game days.
• Would often referee games.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

• Reset and cleaned tables quickly to prepare for new customers.
• Emptied on-site trash receptacles into dumpsters and large waste receptacles.
• Trained new staff in bussing and cleaning procedures.
• Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
• Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
• Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
• Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
• Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Participated in pre-staging dining rooms for meals, arranging tables according to restaurant policies.
• Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
• Provided respectful and courteous bussing services while operating within active dining rooms.
• Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
• Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Worked well in diverse team settings by partnering with others to complete tasks.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
• Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
• Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.

• Bathroom always clean.