LUIS BENVENUTTY
Springfield,MA
Summary
Experienced Communication Technician with a comprehensive background in electronics, telecommunications, and computer networking. Proven expertise in designing, deploying, and managing advanced communication systems and networks. Skilled in troubleshooting, optimizing network performance, and providing technical support. Demonstrated leadership in overseeing field operations, managing teams, and ensuring adherence to industry standards and safety protocols. Holds multiple certifications, including FCC GROL with Radar Endorsement, GMDSS Radio Maintainer License, and OSHA 10 for Construction Safety.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Field Supervisor
ITG Communications LLC
Agawam, MA
09.2023 - 06.2024
- Supervised and managed a team of field technicians, ensuring efficient execution of communication system installations, repairs, and maintenance
- Coordinated with project managers and clients to ensure timely delivery of high-quality telecommunications services
- Provided technical guidance and troubleshooting support to technicians, utilizing expertise in communication protocols, network optimization, and equipment setup
- Implemented and enforced OSHA safety protocols, ensuring a safe and compliant work environment
- Managed logistics, including scheduling, resource allocation, and inventory control for field operations, improving operational efficiency
- Generated detailed reports on project progress, technician performance, and field challenges, offering solutions to improve overall team efficiency.
Warehouse Assistant / Cable Technician
ITG Communications LLC
Agawam, MA
01.2022 - 08.2023
- Supported warehouse operations and cable installation projects for Xfinity clients
- Installed, troubleshot, and maintained cable systems for both residential and commercial customers
- Ensured compliance with safety standards and optimized installation procedures for maximum efficiency.
Warehouse Assistant / Cable Technician
Tri-Wire Engineering
Chicopee, MA
11.2019 - 01.2022
- Managed warehouse operations, including inventory control, equipment preparation, and quality checks
- Conducted cable installations, troubleshooting, and customer service support for residential and commercial clients.
Field Tech Independent Contractor
Raydan Technology
Springfield, MA
01.2017 - 01.2018
- Install and configured VoIP phone systems for Vonage clients
- Conducted network troubleshooting and configuration, ensuring reliable performance and system stability.
Electronic Technician
TV Doctor
Agawam, MA
01.2006 - 01.2007
- Diagnosed and repaired electronic equipment, including advanced troubleshooting of circuitry issues
- Performed system evaluations to ensure all equipment met performance and quality standards.
Volunteer / Weather Station Data Recovery
National Oceanic and Atmospheric Administration
Aguirre, PR
01.2005 - 01.2006
- Recovered, analyzed, and reported data from weather stations, ensuring data accuracy and timeliness.
Education
Certificate in Computer Networking -
National University College
Guayama, PR06.2009
Skills
- Telecommunications and Networking
- Troubleshooting and System Optimization
- Electronics and Circuit Analysis
- Cable Installation and Maintenance
- Microsoft Office
- Forklift Operation
Certification
- FCC General Radiotelephone Operator License (GROL) with Radar Endorsement
- FCC GMDSS Radio Maintainer License with Radar Endorsement
- OSHA 10 Construction Safety Certification
- OSHA Forklift Certification
- Transportation Worker Identification Credential (TWIC) Card
Hobbies and Interests
Fiber Splicing
Timeline
Field Supervisor
ITG Communications LLC
09.2023 - 06.2024
Warehouse Assistant / Cable Technician
ITG Communications LLC
01.2022 - 08.2023
Warehouse Assistant / Cable Technician
Tri-Wire Engineering
11.2019 - 01.2022
Field Tech Independent Contractor
Raydan Technology
01.2017 - 01.2018
Electronic Technician
TV Doctor
01.2006 - 01.2007
Volunteer / Weather Station Data Recovery
National Oceanic and Atmospheric Administration
01.2005 - 01.2006
- FCC General Radiotelephone Operator License (GROL) with Radar Endorsement
- FCC GMDSS Radio Maintainer License with Radar Endorsement
- OSHA 10 Construction Safety Certification
- OSHA Forklift Certification
- Transportation Worker Identification Credential (TWIC) Card
Certificate in Computer Networking -
National University College
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