Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Luis Bethancourt

Rochester,NY

Summary

Polished individual boasting background writing grant proposals and conducting extensive research. Bilingual Social Services Manager considered multitasking leader with terrific interpersonal and communication skills. Compassionate to treating diverse clients needs while managing dynamic conditions.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Relocation Manager

Housingtohome
Rochester, New York
10.2022 - Current
  • Coordinated with vendors to ensure timely completion of tasks associated with relocations.
  • Facilitated communication between relocated patients/residents and their families throughout the transition period.
  • Facilitated communication between relocated families throughout the transition period.
  • Negotiated contracts with external vendors such as realtors/landlords, movers, storage companies and other suppliers.
  • Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
  • Coordinated travel arrangements for relocating families, including airfare, lodging, rental cars.

Relocation Specialist

Housing Opportunities Commission
Boston, MA
08.2016 - 10.2021
  • Facilitated communication between relocating families throughout the transition period.
  • Collaborated with management on developing strategic plans for achieving relocations and businesses goals.
  • Coordinated and communicated effectively with families.
  • Coordinated with vendors to ensure timely completion of tasks associated with relocations.
  • Attended trainings related to case management topics in order to stay current on best practices.
  • Developed strategies for engaging hard-to-reach populations in need of services provided by the organization.
  • Spoke to community groups to explain and interpret purposes, programs, and policies.
  • Facilitated meetings between Case Managers and clients to discuss treatment options.

Spanish Interpreter

Catholic Family Center
Rochester, WI
07.2018 - 07.2020
  • Advocated on behalf of clients in need of language assistance services.
  • Edited translated material for grammar, punctuation, style, clarity, tone, and consistency.
  • Sat in on meetings to provide members with oral translations of conversations and information.
  • Proofread, edited and revised translated documents.
  • Drafted written translations of oral statements made by individuals or groups.
  • Provided guidance on cultural differences when communicating with people from diverse backgrounds.
  • Traveled with or guided tourists who speak another language to appreciate context and culture of foreign setting.
  • Delivered real-time, accurate oral translations and interpretations for clients.

Maintenance Technician

tricity rentals
Rochester, New York
02.2015 - 07.2018

  • Performed routine maintenance and repair of buildings, grounds, and equipment.
  • Inspected building interiors and exteriors for needed repairs or replacements.
  • Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
  • Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
  • Assisted with installation of new equipment when necessary.
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.

Hospital Dispatcher

Strong Memorial Hospital
Rochester, WI
08.2013 - 08.2016
  • Provided timely updates to customers regarding their orders or requests.
  • Received or prepared work orders.
  • Oversaw communications within assigned territories.
  • Recorded results of service calls to create report summaries for senior management.
  • Documented services performed, operations information, and dispatch details in system.
  • Prepared daily work and run schedules.

Transporter

Strong Memorial Hospital
Rochester, New York
10.2010 - 02.2013
  • Removed deceased patients from units to transport to morgue.
  • Observed proper body mechanics when moving patients or transferring them onto beds or chairs.
  • Provided comfort measures to patients while transporting them.
  • Transported patients to and from their designated areas in a timely fashion.
  • Moved patients in and out of vehicles and lifted on and off beds.

Education

Liberal Arts And Sciences

Monroe Community College
Rochester, NY
06-2014

medical Spanish interpreter -

Monroe 2 - Orleans BOCES Center For Workforce Development
Rochester, NY

Skills

  • Property Management
  • Client Relationship Building
  • Inventory Management
  • Logistics Coordination
  • Staff Management
  • Supply Chain Coordination
  • Service Coordination
  • Case Management
  • Patient Support
  • Care Coordination
  • Discharge Planning
  • Health History Documentation
  • Referral Coordination
  • Records Management
  • Needs Assessment
  • Client Advocacy
  • Case Needs Assessment
  • Patient Needs Assessment
  • Problem-Solving

Affiliations

  • sports
  • community sporting events
  • entertainment event coordinator/volunteer

Certification

  • Medical Spanish Interpreter
  • Certified Specialist of Inspection-Uniform Physical Condition Standards (CSI-UPCS)
  • Certified Specialist of Inspection-Housing Quality Standards (CSI-HQS)

Languages

Spanish
Professional

Timeline

Relocation Manager

Housingtohome
10.2022 - Current

Spanish Interpreter

Catholic Family Center
07.2018 - 07.2020

Relocation Specialist

Housing Opportunities Commission
08.2016 - 10.2021

Maintenance Technician

tricity rentals
02.2015 - 07.2018

Hospital Dispatcher

Strong Memorial Hospital
08.2013 - 08.2016

Transporter

Strong Memorial Hospital
10.2010 - 02.2013

Liberal Arts And Sciences

Monroe Community College

medical Spanish interpreter -

Monroe 2 - Orleans BOCES Center For Workforce Development

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Luis Bethancourt