Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Luis Bezares.

Chula Vista,CA

Summary

Skilled at creating displays to promote higher sales, focusing on the psychology of selling and using the 7-38-55 Rule to negotiate effectively. Goal-oriented, consistently recognized for sales performance and excellence in customer service. Gifted at working with all types of personalities.

Overview

6
6
years of professional experience

Work History

Internet Sales Manager

Volkswagen
04.2023 - Current
  • Focused on reptilian brain; studied psyche of customers to better understand how to sell to them.
  • Credit report overview; understand credit to quote according to report.
  • 25%-30% closing ratio and over 65 calls per day.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Presented and closed customers on F&I packages.
  • Build full sales operation from ground up, pencil deals, develop sales and marketing strategies, identify and analyze client goals and develop strategies to achieve them.

Internet Sales Manager

Ford
12.2021 - 02.2023
  • Desk/presented own deals.
  • Closed deals and provide client thorough explanation of aftermarket products, extended warranties.
  • Responded to internet inquiries and phone calls in timely matter.
  • Provided superior and individualized customer service.
  • Kept detailed records of sales and contracts.
  • Located merchandise across various stores to address customer needs.

Internet Sales Manager

Toyota
06.2017 - 11.2021
  • Understand needs of customers and apply them during negotiation. (it's all about them).
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Develop sales and marketing strategies, identify and analyze client goals and develop strategies to achieve them.
  • Built relationships with customers and community to establish long-term business growth.

Education

ISSA Personal Trainer CPT

Aviation

Aeronautical Institute
Tijuana

Skills

  • Profitable Sales
  • Upselling Skills
  • Excellent Communication
  • Quick Rapport Building
  • Strong Closing Abilities
  • Forecasting and Reporting
  • Bilingual (Spanish)
  • Understand book values of vehicles & more

Additional Information

Sales and Psychology Books Read;


Sell to the Mind, Not the Person (spanish version) by Jürgen Klaric.

Read People Like a Book by Patrick King.

Influence by Robert B. Cialdini (PH.D).

Atomic Habits by James Clear.

Never Split the Difference by Chris Voss (also, watched his MasterClass).





Timeline

Internet Sales Manager

Volkswagen
04.2023 - Current

Internet Sales Manager

Ford
12.2021 - 02.2023

Internet Sales Manager

Toyota
06.2017 - 11.2021

ISSA Personal Trainer CPT

Aviation

Aeronautical Institute

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Luis Bezares.