Luis Blasco
Miami,FL
Summary
Experienced Administrative Manager with an MBA, skilled in team leadership, financial management, and strategic planning. Committed to delivering outstanding customer satisfaction and achieving business goals. Enthusiastic about embracing diverse cultures, immersing in literature, capturing moments through photography, enjoying music, and participating in sports. Seeking a challenging General Manager position to leverage versatile skills and drive organizational growth.
Overview
14
14
years of professional experience
Work History
President
Two Good Friends Inc. DBA Autotire
10.2016 - Current
- Oversee daily operations and ensure efficient delivery of car services to clients.
- Manage a team of mechanics and customer service representatives, providing guidance and training as needed.
- Implement strategic marketing initiatives to attract new customers and increase revenue.
- Conducts regular quality control checks to maintain high standards of service and customer satisfaction.
Administrative Assistant Intern
Promopubli Spain S.L.
07.2015 - 10.2015
- Assisted in managing daily office operations, including answering phones, scheduling appointments, and maintaining filing systems
- Coordinated logistics for meetings, including preparing meeting materials, scheduling conference rooms, and assisting with technology setup
- Conducted research and compiled data for reports, presentations, and special projects as requested by senior staff members
- Provided excellent customer service by greeting visitors, directing inquiries, and maintaining a professional and welcoming office environment
Administrative Manager
SuperCauchos La Redoma C.A
02.2011 - 01.2015
- Managed daily operations of the administrative department, including scheduling appointments, handling customer inquiries, and supervising a team of administrative staff
- Implemented new filing system to improve organization and efficiency in tracking customer orders and inventory, resulting in a 20% decrease in processing time
- Collaborated with sales and service teams to streamline communication and ensure seamless customer experience from initial inquiry to final purchase
- Conducted regular audits of financial records and inventory levels to identify discrepancies and implement corrective measures, resulting in a 15% decrease in inventory shrinkage
Founder and CEO Milkshakes Shop
Malteadas La Original C.A.
05.2012 - 03.2013
- Successfully conceptualized and launched a popular milkshake shop from the ground up, overseeing all aspects of business operations, branding, and marketing strategies
- Built and led a dynamic team of employees, fostering a positive work environment and ensuring exceptional customer service and satisfaction
- Developed and implemented innovative milkshake recipes and seasonal menu offerings, driving increased foot traffic and revenue growth
- Established partnerships with local vendors and suppliers to source high-quality ingredients, ensuring the highest standards of product quality and freshness
Education
MBA - Business Administration And Management
EUDE
Madrid, spain03.2016
bachelor of business administration - BBA
Universidad Fermin Toro
Barquisimeto, Venezuela03.2013
Skills
- Team Leadership
- Financial Management
- Strategic Planning
- Customer Satisfaction
- Leadership
- Decision-making
- Communication
- Problem-solving
- Relationship-building
Hobbies and Interests
- Exploring distant lands
- Getting lost in a good book
- Capturing moments
- Feeling the music
- Every kind of sport
Personal Information
- Date of Birth: 01/11/88
- Nationality: Venezuelan and Spanish
Languages
English
Professional Working
Timeline
President
Two Good Friends Inc. DBA Autotire
10.2016 - Current
Administrative Assistant Intern
Promopubli Spain S.L.
07.2015 - 10.2015
Founder and CEO Milkshakes Shop
Malteadas La Original C.A.
05.2012 - 03.2013
Administrative Manager
SuperCauchos La Redoma C.A
02.2011 - 01.2015
bachelor of business administration - BBA
Universidad Fermin Toro
MBA - Business Administration And Management
EUDE
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