Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
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Luis Breckenridge

Pell City,AL

Summary

Accomplished management professional adept at building high-performing teams. Proven ability to drive cross-functional collaboration and implement innovative solutions to complex business challenges. Committed to delivering results that exceed expectations while maintaining a focus on continuous improvement and sustainable growth.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Sr Manager Field Service DOD

Motorola Solutions USFGMD
Birmingham, AL
05.2013 - Current
  • Manage up to 18 Technical Support Managers.
  • Developed comprehensive project plans to enhance operational efficiency and resource allocation.
  • Oversee budget management and resource distribution for key projects within the organization.
  • Direct regular performance reviews to assess team contributions and identify improvement areas.
  • Mentor junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
  • Develop long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
  • Talent acquisition, training, and development programs to build high-performing teams.
  • Lead our departments Service projects team.
  • Manage all aspects of service projects which historically have generated over two million in additional revenue.
  • Leading and increasing growth.
  • Contact : Mike Culver (702) 335-6311

Federal Systems Technologist

Motorola Solutions USFGMD
Birmingham, AL
01.2006 - 05.2013
  • Project manager and lead Technician for multi-million-dollar nationwide Federal Government projects.
  • Responsible for budget, scheduling, site acquisition, logistics, contractor procurement, site preparation and customer acceptance.
  • Lead projects from start to finish.
  • Trained team members on new technologies and processes.
  • Managed project timelines and coordinated resources for successful implementation.
  • Performed root cause analysis on reported bugs or errors within the system.
  • Leveraged outstanding communication, interpersonal and people skills to work well with clients.
  • Contact : Sal Velardi - (757) 810-7840

Regional Manager

Allcomm Wireless
Birmingham, AL
01.2000 - 01.2006
  • Managed sales and service covering the Southeast United States.
  • Wrote and reviewed all proposals while always protecting the company’s interest first.
  • Negotiated all contracts.
  • Responsible for all aspects of running a profitable communication business.
  • Collaborated with cross-functional teams to align regional goals with corporate objectives.
  • Trained staff on product knowledge, customer service techniques and sales strategies.
  • Minimized turnover through effective training and employee engagement programs.
  • Led regional teams to enhance customer satisfaction and service delivery.
  • Contact : Kyle Campbell (205) 862-1310

Regional Service Manager

Advanced Communications Solutions
Pelham, Alabama
08.1998 - 01.2000
  • Managed regional service operations to ensure customer satisfaction and timely responses.
  • Implemented best practices for service quality and operational efficiency across the region.
  • Conducted regular site visits to assess service performance and maintain high standards.
  • Fostered relationships with key clients to understand their needs and enhance service offerings.
  • Resolved conflicts between technicians, clients, or other personnel within the region.
  • Negotiated contracts with vendors for parts, tools, or other supplies needed to complete jobs.
  • Monitored inventory levels of spare parts and equipment necessary for servicing customers.

Education

Bachelors - Business Administration/Project Management

American Intercontinental University
05.2007

Skills

  • SR Leadership
  • Resource allocation
  • Conflict resolution
  • Troubleshooting and problem resolution
  • Human resources management
  • Revenue forecasting
  • Cost control
  • Performance management
  • Project management
  • Sales Management
  • New Business Development
  • Budgeting & Finance
  • Leadership
  • Proposal Writing
  • Perseverance
  • Delegation
  • Strategic Oversight
  • Recruitment and hiring
  • Team Building
  • Sales Development
  • Capital Investment Planning
  • Process Implementation
  • Skilled Negotiator
  • Contracts

Accomplishments

Honorably Discharged US NAVY, 08/01/97

Member of Motorola's Veterans Business Council

Motorola Ambassador for 4 Years

Motorola Mentor for 4 years

Certification

  • CompTIA Sec+ certification

Timeline

Sr Manager Field Service DOD

Motorola Solutions USFGMD
05.2013 - Current

Federal Systems Technologist

Motorola Solutions USFGMD
01.2006 - 05.2013

Regional Manager

Allcomm Wireless
01.2000 - 01.2006

Regional Service Manager

Advanced Communications Solutions
08.1998 - 01.2000

Bachelors - Business Administration/Project Management

American Intercontinental University

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