Luis Briceno
Naples
Summary
Dynamic professional with a proven track record at REFANIX LABORATORY, excelling in customer relations and analytical thinking. Demonstrated ability to enhance sales revenue by exceeding targets through effective teamwork and problem-solving. Skilled in data entry and logistics coordination, consistently delivering tailored solutions that meet client needs.
Overview
12
12
years of professional experience
Work History
Operator
Paramount Asfalt
260 20th St NE
01.2023 - Current
- Monitored material flow and adjusted processes for optimal efficiency.
- Performed routine maintenance on machinery to minimize downtime.
- Collaborated with team members to streamline workflow and enhance productivity.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Worked outside in all weather conditions.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Sales Agent
REFANIX LABORATORY
Managua, Nicaragua
01.2014 - 01.2017
- Developed and maintained strong relationships with clients to enhance customer satisfaction.
- Conducted market research to identify potential sales opportunities and client needs.
- Collaborated with team members to strategize and implement effective sales techniques.
- Delivered product presentations, educating clients on features and benefits of laboratory services.
- Analyzed sales data to monitor trends and adjust approaches for increased effectiveness.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
- Enhanced product knowledge through continuous training and professional development opportunities.
Education
Bachelor in Marketing - Marketing
Popular University of Nicaragua
Managua, Nicaragua11-2000
High School Diploma -
National Technological Institute
Granada, Nicaragua11-1984
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Efficient multitasking
- Equipment operation
- Data entry
- Analytical thinking
- Continuous improvement
- Documentation management
- Dispatch software proficiency
- Advanced problem solving
- Logistics coordination
- Efficient time management
- Customer relations
- Documentation and paperwork
Timeline
Operator
Paramount Asfalt
01.2023 - Current
Sales Agent
REFANIX LABORATORY
01.2014 - 01.2017
Bachelor in Marketing - Marketing
Popular University of Nicaragua
High School Diploma -
National Technological Institute