Luis Brizuela
Summary
Dynamic and results-oriented Retail Sales Associate with a proven track record at Nike, excelling in customer engagement and retail sales. Leveraged expertise in service excellence and product knowledge to enhance store environment and visual merchandising, significantly boosting customer satisfaction. Skilled in teamwork and problem-solving, consistently achieving and surpassing sales targets.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Nike
11.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Retail Sales Associate
Nike
08.2018 - 10.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
No Degree - Education
California State University, San Bernardino
San Bernardino, CA05-2027
High School Diploma -
Alta Loma High School
Rancho Cucamonga, CA05-2017
Skills
- Service Excellence
- Problem-solving
- Teamwork and collaboration
- Retail sales
- Customer engagement
- Store opening and closing
- Flexible schedule
- Product knowledge
Accomplishments
Achieved over 6.5 years with Nike
Timeline
Retail Sales Associate
Nike
11.2021 - Current
Retail Sales Associate
Nike
08.2018 - 10.2021
No Degree - Education
California State University, San Bernardino
High School Diploma -
Alta Loma High School
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