Luis Cabrera
Grand Ledge,MI
Summary
Confident leader and team supervisor experience leading and overseeing daily operational business activities. Strong history of devising precise and targeted business operations plans, managing and reviewing performance and driving change. Reliable in enforcing strong safety measures and expertly allocating assignments to meet demand. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Distribution Supervisor
Meijers Warehouse
Lansing, Michigan
05.2021 - Current
- Supervised and coordinated daily activities of warehouse personnel to ensure efficient operation.
- Trained staff on proper use of equipment, safety protocols, and operational procedures.
- Developed strategies to improve operational efficiency and reduce operating costs.
- Conducted performance reviews for team members and provided feedback on areas for improvement.
- Created reports on productivity metrics, labor hours used, and other relevant data points.
- Implemented process improvements to streamline workflow processes throughout the organization.
- Oversaw the loading and unloading of products from vehicles at designated warehouses and locations.
- Performed regular audits of warehouse facilities to ensure that safe working conditions are maintained.
- Handled personnel hiring, performance evaluations and disciplinary actions.
- Collaborated with logistics teams to manage shipping schedules and deliveries.
- Held staff meetings to share project information and address specific issues.
General Manager
CircusTrix LLC
Lansing Michigan , MI
10.2019 - 05.2021
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Maximized efficiency by coaching and mentoring 50+ personnel on company principles, industry practices, company procedures.
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
- Held weekly meetings with Shift Leads to identify techniques to overcome sales obstacles.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new employees.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Trained staff during demonstrations, meetings, conferences and workshops.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
- Managed timely and effective replacement of damaged or missing products.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
Assistant General Manager
CircusTrix LLC
Lansing , MI
08.2018 - 10.2019
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Identified and proactively solved internal problems related to employee turnover by revamping training approaches.
- Recognized and tapped talented staff to fill key positions and maximize productivity.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Managed new employee orientation training process for more than 30 employees each year.
- Maintained updated training records for all employees.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Educated customers on promotions to enhance sales.
- Assisted customers by answering questions and fulfilling requests.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Education
High School Diploma -
Lansing Eastern High School
Lansing Michigan 2015
Skills
- Performance improvement
- Recruitment
- Operational efficiency
- Team Leadership
- Training and Development
- Conflict Resolution
- Deadline-oriented
- Operations management
- Sales expertise
- Relationship building
- Effective leader
- Employee scheduling
- Budgeting
- Coaching and mentoring
- Consistently meet goals
- Product development
- Preventive Maintenance
- Fleet Management
- Safety Monitoring
Timeline
Distribution Supervisor
Meijers Warehouse
05.2021 - Current
General Manager
CircusTrix LLC
10.2019 - 05.2021
Assistant General Manager
CircusTrix LLC
08.2018 - 10.2019
High School Diploma -
Lansing Eastern High School
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