Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luis Capestany Placias

Louisville,KY

Summary

Adept Software Developer and Computer Repair Technician with a proven track record at Compose's Workshop and Informatic Science University. Excelled in enhancing software efficiency and customer satisfaction through expert hardware repairs and innovative software solutions. Skilled in Java, responsive design, and collaborative problem-solving, significantly improving project outcomes and client trust.

Overview

4
4
years of professional experience

Work History

Computer Repair Technician

Compose's Workshop
10.2021 - 11.2022
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Enhanced customer satisfaction by providing timely and efficient computer repair services.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.
  • Increased company revenue with upselling of additional services and products during repair consultations.
  • Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
  • Regularly communicated with clients to provide status updates on ongoing repairs, maintaining transparency and building trust in our services.
  • Developed expertise in various operating systems, hardware components, and software applications to better serve clients'' needs.
  • Wrote reports on computer statuses and maintenance jobs.
  • Maintained office PCs, networks and mobile devices.
  • Configured systems according to prescribed software and hardware frameworks.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Software Developer

Informatic Science University
09.2018 - 07.2021
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Enhanced user experience through designing and implementing user-friendly interfaces.
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
  • Tested functional compliance of company products.
  • Developed software for desktop and mobile operating systems.
  • Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
  • Saved time and resources by identifying and fixing bugs before product deployment.
  • Corrected, modified and upgraded software to improve performance.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Bachelor of Science - Computer Engineering Technology

Informatic Science University
La Habana, Cuba
06-2018

Skills

  • Php, Java, C#
  • Html, Css, Responsive Design
  • Javascript, Jquery, Reactjs
  • Mysql, Postgresql
  • Agile Methodology, Scrum
  • Linux, Microsoft, Microsoft Office, Debian, Windows Server
  • Apache, Github, GitLab
  • Software Engineering
  • Computer Assembly
  • Hardware and software installation
  • Technical Support
  • System Upgrades
  • Virus Removal
  • Power Supply Testing
  • Programming
  • Software Diagnostics
  • Diagnostics
  • Software Installation
  • Network configuration
  • Wireless Networking
  • Hardware Installation
  • Hardware troubleshooting

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Computer Repair Technician

Compose's Workshop
10.2021 - 11.2022

Software Developer

Informatic Science University
09.2018 - 07.2021

Bachelor of Science - Computer Engineering Technology

Informatic Science University

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Luis Capestany Placias