Luis Carlos
El Paso
Summary
Dynamic sales leader with expertise in customer service and staff management. Proven ability to cultivate client relationships and drive sales growth through tailored solutions and effective team training.
Overview
17
17
years of professional experience
Work History
Sales Executive
Flex Moving and Storage
El Paso, TX
10.2024 - 04.2026
- Developed and maintained strong client relationships to drive sales growth.
- Analyzed customer needs and recommended tailored moving and storage solutions.
- Collaborated with operations team to ensure seamless service delivery and customer satisfaction.
- Trained and mentored junior sales staff on best practices and product knowledge.
- Conducted regular follow-ups with clients to secure repeat business and referrals.
- Utilized CRM systems to track leads, manage sales pipeline, and optimize performance reporting.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Solar Sales Manager
Meraki Solutions
El Paso, TX
09.2019 - 10.2024
- Designed solar energy solutions to enhance client sustainability and reduce energy costs.
- Conducted site assessments to determine optimal solar panel placement and system design.
- Collaborated with engineering teams to develop customized solar installations based on client needs.
- Trained junior staff on solar technology applications and installation best practices.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Collaborated with installation teams to ensure seamless project execution and customer satisfaction.
- Managed client relationships to enhance retention and promote referrals through exceptional service.
- Trained new sales team members on product knowledge and effective sales techniques.
- Led cross-functional teams to enhance customer engagement and satisfaction.
Sales Associate
Dish Network Corp
El Paso, TX
10.2009 - 10.2019
- Developed strong customer relationships through effective communication and personalized service.
- Executed sales strategies to meet and exceed monthly revenue targets consistently.
- Trained new team members on product knowledge and sales techniques, enhancing team performance.
- Analyzed customer feedback to identify opportunities for service improvement and product offerings.
- Mentored junior associates in sales tactics, fostering a collaborative and high-performance sales environment.
- Solved customer challenges by offering relevant products and services.
Education
Associate of Science - HR Marketing
Virginia College
El Paso, TX07-2007
High School Diploma -
Socorro High School
El Paso, TX07-2002
Skills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
- Sales team leadership
- Staff management
- Objection handling
- Employee guidance
- Sales operations management
Timeline
Sales Executive
Flex Moving and Storage
10.2024 - 04.2026
Solar Sales Manager
Meraki Solutions
09.2019 - 10.2024
Sales Associate
Dish Network Corp
10.2009 - 10.2019
Associate of Science - HR Marketing
Virginia College
High School Diploma -
Socorro High School