Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Languages
Websites
Timeline
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Luis Castellanos

Pompano Beach

Summary

Versatile, detail-oriented, and performance-focused professional, offering broad-based experience in sales operations, and general administration. Equipped with proven expertise in identifying trends and opportunities while facilitating research on marketplace competition using business principles. Expert at establishing and maintaining professional relationships with clients and industry experts to ensure smooth transactions and optimum results through solid leadership and interpersonal aptitudes. Articulate communicator; bilingual in English and Spanish. Areas of expertise include: Strategic Sales | Product Development | Market Strategy Planning | Events Coordination | Lead Generation | Client Services and Relations | Business Operations | Account Management | Purchasing

Overview

20
20
years of professional experience
1
1
Certification

Work History

Client Relations Specialist

Machado-Tinoco Private Wealth
01.2024 - 03.2025
  • Prospect UHNI in different markets including South Florida, LATAM and the United States.
  • Act as the primary point of contact for clients, answering inquiries and resolving issues promptly.
  • Build close relations with Family Offices, Estate Lawyers and Bankers.
  • Continuously prospecting and sourcing leads through cold calling, emails, and social platforms.
  • Organizing events and meetings with clients to discuss opportunities

Sales Executive

Elevate Aviation Group
03.2022 - 12.2023
  • Company Overview: (remote)
  • Generate leads in different markets including South Florida, Latin America (LATAM), the Caribbean, and the United States.
  • Build close relations with Executive Assistants, Travel Managers, Agencies, and Procurements of large Corporations.
  • Continuously prospecting and sourcing leads through cold calling, emails, and social platforms.
  • Preside over meetings and interact with clients to discuss opportunities for aviation solutions.
  • Solving problems; identifying potential new markets; monitoring competitive activities.

Career Highlights:

  • Selling more than 20 Charter trips generating over $350K of revenue between 2022 - 2023.
  • Managed to acquire clients in a new market (LATAM) as the Regional Sales Executive.
  • Administrating accounts in South Florida and LATAM Market
  • (remote)

Sales and Marketing Manager

Axis Aircraft Sales
Fort Lauderdale
01.2009 - 12.2022
  • Company Overview: Fort Lauderdale, FL
  • Expertly generated leads in different markets including Latin America (LATAM), the Caribbean, and the United States.
  • Cultivated positive relationships with owners, pilots, charter companies, maintenance personnel, lawyers, and financial entities to ensure smooth transactions.
  • Presided over business meetings and interact with various clients to discuss opportunities for aviation solutions.
  • Supervised and coordinated pre-purchase inspections, maintenance dues and management costs of the aircraft.
  • Provided post-sale support services after each transaction regarding maintenance, chartering and mgmt. plans.
  • Oversaw day-to-day responsibilities involving sales and marketing plans for the Latin America office; managing all aircraft-related operations; and handling all administrative costs.
  • Responsible for solving problems; identifying and analyzing market trends; monitoring competitive activities and responding to customer needs.
  • Fostered strong customer and strategic associate relationships to elevate brand awareness through post-sale strategies.

Career Highlights:

  • Succeeded in selling more than 15 corporate jets amounting over $60M within a 10-year period, subsequently representing 20% of total revenues - note with 60% of repeating customers.
  • Managed and administrated more than 10 corporate aircrafts from existing clients and new clients.
  • Developed new marketing and sales strategies for different markets depending on their needs, location, language, and culture through prospecting and post-sale strategies.
  • Fort Lauderdale, FL

General Manager

Inversiones DAFRALU
Caracas
04.2005 - 12.2009
  • Company Overview: Caracas, Venezuela
  • Led the entire operation for Hot Wheels footwear throughout the nation, including placing order from China, receiving merchandise, preparing inventories, as well as directing store operations.
  • Assumed full responsibility in selecting appropriate shoe for market, placing orders, and administering transactions for container imports.
  • Collaboratively worked with retailer and salesmen in managing product collections.
  • Took charge of employing, training, and supervising personnel on daily operations.
  • Caracas, Venezuela

Education

Bachelor of Science - Business Administration, Sports Management

University of Charleston
Charleston, WV

Skills

  • Strategic Sales
  • Product Development
  • Market Strategy Planning
  • Events Coordination
  • Lead Generation
  • Client Services and Relations
  • Business Operations
  • Account Management
  • Purchasing
  • Negotiation techniques
  • Communication skills
  • Customer service excellence
  • Networking proficiency
  • Multilingual communication
  • Computer proficiency
  • Staff education and training
  • Sales expertise

Certification

  • United States Professional Tennis Association (USPTA) Certification
  • 215 - LIFE INCL VAR ANNUITY & HEALTH
  • Digital Marketing Certification, 12/01/21
  • AI Certificate: Claude 3.7, 06/01/25

Accomplishments

  • Tennis Scholarship (Tennis Team Captain)
  • Soccer Team Hall of Fame
  • National Soccer Championship NCAA Division II

Affiliations

  • Tennis and Soccer Coach
  • Tennis Scholarship University of Charleston WV
  • Soccer Team hall of Fame University of Charleston WV

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Client Relations Specialist

Machado-Tinoco Private Wealth
01.2024 - 03.2025

Sales Executive

Elevate Aviation Group
03.2022 - 12.2023

Sales and Marketing Manager

Axis Aircraft Sales
01.2009 - 12.2022

General Manager

Inversiones DAFRALU
04.2005 - 12.2009

Bachelor of Science - Business Administration, Sports Management

University of Charleston