Summary
Overview
Work History
Education
Skills
Timeline
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Luis Castillo García

Los Angeles,CA

Summary

Dedicated maintenance professional with a proven track record at The Commodore, excelling in problem-solving and customer relations. Skilled in equipment maintenance and cleaning, I enhance building safety and aesthetics while fostering a positive environment. Recognized for my ability to adapt quickly and support team performance effectively.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Customer service management professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations.

Overview

6
6
years of professional experience

Work History

Building Maintaince Worker

The Commodore
04.2021 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Communicated repair needs to maintenance staff.
  • Increased employee performance through effective supervision and training.
  • Installed new locks, door handles, and door closers.
  • Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
  • Improved building safety by conducting regular inspections and addressing potential hazards promptly.
  • Restored and repaired worn and damaged building components to support appearance, longevity and security.
  • Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
  • Handled minor landscaping tasks such as lawn care or snow removal when required to maintain an attractive property appearance.
  • Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
  • Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Maintained building aesthetics, performing regular painting and repair work to enhance visual appeal.

Customer Service

Canter’s
03.2019 - 04.2021
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Operated cash register accurately, processing transactions efficiently for customer satisfaction.
  • Learned menu items thoroughly, providing recommendations to customers effectively.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Cultivated warm relationships with regular customers.

Education

Miguel Contreras High School
Los Angeles, CA

Skills

  • Cleaning
  • Customer service
  • Problem-solving
  • Attention to detail
  • Heavy lifting
  • Restocking skills
  • Customer relations
  • Materials loading
  • Equipment maintenance
  • Equipment operation
  • Work site maintenance
  • Maintenance

Timeline

Building Maintaince Worker

The Commodore
04.2021 - 08.2025

Customer Service

Canter’s
03.2019 - 04.2021

Miguel Contreras High School