Luis Castoire
Wilmington,DE
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 11 years of experience. Highly effective in complying with safety requirements . Broad skills in maintenance and bench builds. forensic mortuary technician level2 bringing highly-developed business sense and creative problem-solving skills. Quickly assesses operational needs and develops innovate strategies that successfully increase productivity and efficiency.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking mechanic/building maintenance worker bringing 2+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
18
18
years of professional experience
Work History
Forensic Mortuary Technician Level 2
Office Of Chief Medical Examiner
04.2007 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Organized work to meet demanding production goals.
- Completed job reports and logs immediately following service calls.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Recognized opportunities for process improvements within the mortuary operation, implementing changes that resulted in increased efficiency without compromising quality of care provided to clients.
- Helped families navigate difficult decision-making processes regarding burial options, cremation choices, and memorial products.
- Optimized autopsy workflow by implementing digital imaging technology for enhanced visual documentation and record-keeping purposes.
- Participated in quality assurance initiatives to maintain accreditation standards within the Medical Examiner''s Office.
Obtain Inventory Medical and or Office Supplies
Mount Vernon Center
06.2006 - 02.2007
- Assisted stock teams with planning processes, delivering oversight, and validation of activities.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
John F Lindsay High School
Manhattan, NY06.2004
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Installation and Repair
- Maintenance and repairs
- Mechanical Knowledge
- Documentation And Reporting
- Repair services
- Fleet maintenance
- Building Maintenance
- Inventory Oversight
- Complex Repairs
- Assembly and production
- Extensive Organizational Skills
- OSHA Compliance
- Workload Management
- Work Planning and Prioritization
- Quality Control
Additional Information
Due to my disability I have a chronic neck and back injury.
I have been limited to any heavy lifting and standing or driving for a long period of the time, resorting to extreme discomfort and pain.
Timeline
Forensic Mortuary Technician Level 2
Office Of Chief Medical Examiner
04.2007 - Current
Obtain Inventory Medical and or Office Supplies
Mount Vernon Center
06.2006 - 02.2007
High School Diploma -
John F Lindsay High School
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