Luis Castro
Jacksonville,FL
Summary
Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic.
Overview
11
11
years of professional experience
Work History
Damage Control Petty Officer
US Navy
08.2018 - Current
- Responded to and assisted in medical emergencies.
- Worked weekends and long hours in deployed locations to complete Firefighting equipment maintenance taskings.
- Rated job performance for 20 subordinates providing timely and effective feedback.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Oversaw utilities manual records to perform stock control and accounting duties.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Trained in conflict resolution among subordinates, equals and superiors.
Repair Parts Petty Officer
US Navy
05.2018 - Current
- Monitored product quality and communicated necessary improvements to site superintendent.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Managed efficient teams of up to 8 employees.
- Created and maintained daily and weekly reports for upper management.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities.
- Utilized proper tools and materials to adhere to safety guidelines.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Culinary Specialist
US Navy
03.2016 - Current
- Developed menus and meal plans which met personnel needs, utilizing available supplies and within budget restrictions.
- Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
- Planned menus and ordered various food stock to provide balanced and nutritious meals.
- Inspected deliveries for accuracy and safety.
- Prepared and served food to approximately 3,000 personnel in upscale urban restaurant.
- Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
- Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Disciplined and dedicated to meeting high-quality standards.
- Assisted with menu development and planning.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Maintenance Assistant
US Navy
03.2016 - Current
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Maintained safety conditions and standards in facility.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
- Circulated throughout facility weekly to identify light bulbs in need of replacement.
- Created and updated documentation on mechanical systems and performance.
- Delivered comprehensive support to maintenance supervisor performing skilled repairs and kept continuous focus on safety and efficiency.
- Replaced worn or damaged parts to restore equipment functionality.
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
- Inspected systems and equipment to identify unscheduled maintenance and repair needs.
- Performed regular maintenance and repairs on mechanical systems to support continuous operation.
- Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
- Reported issues to property manager so effective resolutions could be put into place.
- Replaced worn or broken parts on machines and equipment.
- Installed and maintained plumbing and HVAC systems.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Safely and effectively handled wide range of cleaning products and solutions.
Sales Associate
Lord And Taylor
12.2014 - 03.2016
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored customers for signs of security concerns and escalated issues to management.
Deli Clerk
Gristedes Supermarket
05.2013 - 12.2014
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Bachelor of Arts - Criminal Justice
Berkeley College
New York, NY2028
High School Diploma -
Health Opportunities High School
Bronx, NY06.2010
Skills
- Confined Space Entry
- Decontamination procedures
- Hazardous Material Handling
- Lockout and tagout procedures
- Machinery Maintenance
- Team Collaboration
- Equipment Maintenance
- Strong Work Ethic
- Works Well Under Pressure
- Problem-Solving
Languages
Spanish
Native or Bilingual
Timeline
Damage Control Petty Officer
US Navy
08.2018 - Current
Repair Parts Petty Officer
US Navy
05.2018 - Current
Culinary Specialist
US Navy
03.2016 - Current
Maintenance Assistant
US Navy
03.2016 - Current
Sales Associate
Lord And Taylor
12.2014 - 03.2016
Deli Clerk
Gristedes Supermarket
05.2013 - 12.2014
Bachelor of Arts - Criminal Justice
Berkeley College
High School Diploma -
Health Opportunities High School