Luis Castro
Irving,TX
Summary
Dedicated professional with a proven track record of achieving company objectives through organized and efficient practices. Expertise in high-pressure environments, driving profit growth, enhancing customer satisfaction, and exceeding sales targets. Recognized for reliability and commitment to excellence in performance.
Overview
8
8
years of professional experience
Work History
Sales Representative
Architectural Metal Solutions
San Antonio, TX
07.2021 - 10.2023
- Established over 35 client accounts, driving significant sales growth.
- Greeted clients in office showroom, assessing needs to deliver tailored product solutions.
- Collaborated with management and production teams, providing insights on operations based on customer preferences.
- Generated $1.3 million in sales within 18 months, enhancing overall profitability.
- Consistently surpassed sales targets, demonstrating strong performance.
- Analyzed construction blueprints to recommend materials and installation strategies.
Lumber Associate
Home Depot
San Antonio, TX
08.2017 - 09.2019
- Acquired in-depth knowledge of lumber products to provide expert advice on building materials.
- Operated saws, forklifts, and wood splitters for efficient processing of materials.
- Accurately assembled and built loads for timely delivery to customers.
- Recommended and selected merchandise based on customer preferences and needs.
- Collaborated with approved vendors to source and receive products efficiently.
Operations Manager
Architectural Metal Solutions
San Antonio, TX
09.2019 - 07.2021
- Directed daily operations through effective management of scheduling, inventory, and lead times to meet profitability objectives.
- Resolved customer concerns by providing appropriate solutions.
- Managed and maintained all company vehicles to ensure operational readiness.
- Evaluated personnel performance to drive motivation and enhance goal achievement.
- Oversaw financial management, including budgeting, accounting, and payroll activities.
- Presented weekly performance reports to supervisors for review and strategic planning.
Service Account Manager
Chamberlin Roofing and Waterproofing
Dallas, Texas
10.2023 - Current
- Managed portfolio of commercial and residential service accounts, ensuring timely roofing and waterproofing responses.
- Conducted on-site inspections to assess project scope, verify measurements, and identify repair solutions.
- Utilized estimating software and Excel tools to provide accurate project pricing.
- Developed and presented detailed proposals, service agreements, and repair estimates for client projects.
- Resolved client concerns promptly, fostering high levels of repeat business.
- Supported business development by identifying opportunities at client social gatherings and events.
Education
BBA - Business Management
The University of Texas At San Antonio
San Antonio, TX05.2021
Skills
- Bilingual proficiency
- Microsoft Office tools
- Salesforce expertise
- Effective communication
- Attention to detail
- Reliability and responsibility
- Time management
- Leadership skills
Timeline
Service Account Manager
Chamberlin Roofing and Waterproofing
10.2023 - Current
Sales Representative
Architectural Metal Solutions
07.2021 - 10.2023
Operations Manager
Architectural Metal Solutions
09.2019 - 07.2021
Lumber Associate
Home Depot
08.2017 - 09.2019
BBA - Business Management
The University of Texas At San Antonio
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