Summary
Overview
Work History
Education
Skills
Timeline

Luis Cepero

Tampa,FL

Summary

Proactive and detail-oriented, excelled at American Social by enhancing service speed and efficiency through expert barback support and inventory management. Demonstrated exceptional teamwork and multitasking skills, significantly improving customer satisfaction and operational flow. Skilled in both sanitation practices and rapid drink preparation, contributing to a seamless bar experience.

Hospitality professional, highly skilled in assisting bartenders and ensuring well-stocked and clean bar environment. Proven ability to support fast-paced operations and handle multiple tasks simultaneously. Known for excellent teamwork and adaptability, ensuring smooth bar operations and exceptional customer service.

Overview

4
4
years of professional experience

Work History

Barback

American Social
03.2021 - Current
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, fruit , garnishes, coolers, and liqour.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Replaced empty kegs and soda syrups.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Assisted in setting up and breaking down bar area for special events.
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Delivered food to customers at bar and tables.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
  • Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.
  • Greeted customers and provided friendly, knowledgeable service.
  • Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
  • Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
  • Improved drink preparation times, pre-mixed popular cocktail bases before peak hours.
  • Engaged in suggestive selling and other sales techniques.
  • Provided attentive service and proactively assessed guest needs.

Education

High School Diploma -

Freedom High School, Tampa, FL
06-2015

Skills

  • Efficient multitasking
  • Cleaning and sanitation
  • Service bar restocking
  • Flexible schedule
  • Stock rotation
  • Glassware organization
  • Waste reduction
  • Supply replenishment
  • Glass collection
  • Ice replenishment
  • Fast-paced environment
  • Bar supply replenishment
  • Bartender backup
  • Beer keg installation
  • Garnish preparation
  • Dishwashing and sanitization
  • Attention to detail
  • Time management
  • Teamwork and collaboration

Timeline

Barback - American Social
03.2021 - Current
Freedom High School - High School Diploma,

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Luis Cepero