Summary
Overview
Work History
Education
Skills
Timeline
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Luis Cervantes

Tonopah,AZ

Summary

Outgoing Talent Agent with managerial experience and strong relationship-building skills. Proven to maintain effective communications with associates and interviewees. Skilled in organizing and tracking casting leads. Flexible and focused team player with expertise in customer and employee relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, and program management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations.

Overview

7
7
years of professional experience

Work History

Maintenance Technician II

Macy's Logistics
Goodyear, Arizona
06.2023 - Current
  • Repaired or replaced faulty wiring, switches, relays, and other electrical components.
  • Developed preventative maintenance plans for various types of machinery.
  • Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
  • Conducted electrical repairs on motors, lighting systems, and other related components.
  • Trained junior technicians on best practices for machine operation and repair.
  • Replaced defective parts such as bearings, seals, gears, valves.
  • Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
  • Performed routine maintenance by inspecting drives, motors or belts.

AP Officer / Fed FLO Specialist

Macy's Logistics
Goodyear, AZ
12.2022 - 06.2023
  • Produced well-written reports detailing theft, time fraud and incident reports such as accidents or graphiti.
  • Controlled reduction of loss inventory by protecting company assets.
  • Reviewed CCTV footage to obtain evidence of theft and time fraud.
  • Completed patrols of warehouse aisles to provide visible deterrent and check for criminal activity.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Became a Fed FLO Specialist to control incoming and outgoing shipping trailers from stores and DCs.

TAC/Human Resources Recruiter Coordinator

Macy's Logistics
Goodyear, AZ
06.2022 - 12.2022
  • Was a team lead or point of contact for questions and assistance from TAC team members including assisting supervisor interviewers.
  • Versatile and learned everything from job fair to orientations and was able to retain and be flexible to situation changes.
  • Reviewed candidate applications and conducted in person interviews and orientation classes with up to 56 onboarding at a time.
  • Built quality pipeline of candidates through outreach activities such as emails, job fairs and job boards.
  • Recruited and trained 1000 new employees to manage overall talent acquisition.
  • I would conduct the classes with the TAC team and teach them about safety, what there is to expect working at Macy's by understanding policy and integrity.

Ambassador Trainer

Amazon
Goodyear, AZ
07.2017 - 06.2022
  • Coordinated and trained onboarding associates at Amazon via learning materials and hands on work with demonstrations.
  • Trained over 600 associates between PHX6 and GYR2 in AFE Packing, Outbound Flex Flow Shipping, and other functions being a leading Ambassador in my departments.
  • Worked for 4 Amazon warehouses over 5 years, PHX5, PHX6, GYR1 and GYR2. I was a top performer in all roles and functions assigned to me and I was an Ambassador for the launch of GYR2 being the lead Ambassador and point of contact for questions and assistance.
  • Learned many work functions and departments such as packing, picking, cross docks, problem solve, pit operating picking, jam team using pit equipment to elevate and clear conveyor jams and much more.
  • Operated many pits including the Restuff-it/ Destuff-it, Order Picker, 10ft and 20ft Pit for jam clearing and fixing photo eye sensors on conveyors.

Car Mechanic

Self Taught
Tonopah, AZ
08.2017 - Current
  • I am self-taught since late 2017, learned via videos, blueprints, owner’s manual and through some friends who enjoy the same stuff.
  • Repaired and replaced engines and transmissions on my personal vehicles.
  • Performed minor maintenance services, including gasket replacements, coolant flushes, brake pads, control arms/bushings and tune-ups.
  • Searched within service and maintenance manuals to perform repairs and diagnosis.
  • I have plenty of my own tools to do these services including 1 off tools such as fuel tube remover, spark plug socket, o2 sensor socket, rivet guns, torque wrenches for ft. and in. pounds and much more.

Education

High School Diploma -

Desert Edge High School
Goodyear, AZ
05.2016

Skills

  • Coordinate and instruct large groups or classes
  • Theft Prevention
  • Coaching, Mentoring and Training
  • Leadership and well rounded knowledge
  • Recruitment Management
  • Problem Solving
  • Performance Management Systems
  • Recruiting and Interviewing
  • Project Management
  • Parts Replacement
  • Equipment Installation
  • Hydraulic systems
  • Air Compressors
  • Preventive Maintenance

Timeline

Maintenance Technician II

Macy's Logistics
06.2023 - Current

AP Officer / Fed FLO Specialist

Macy's Logistics
12.2022 - 06.2023

TAC/Human Resources Recruiter Coordinator

Macy's Logistics
06.2022 - 12.2022

Car Mechanic

Self Taught
08.2017 - Current

Ambassador Trainer

Amazon
07.2017 - 06.2022

High School Diploma -

Desert Edge High School

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Luis Cervantes