Luis Cespedes
Tampa,FL
Summary
Accomplished Operations Manager with a proven track record at Owens & Minor in enhancing team productivity and operational efficiency. Successful in predictive modeling and Six Sigma methodology, I've led significant improvements in compliance, budget management, and deployment success rates. Skilled in fostering collaborative environments and driving continuous improvement, my leadership has directly contributed to increased productivity and cost reductions.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
15
15
years of professional experience
Work History
Operations Supervisor
Owens & Minor
07.2023 - Current
- Manage daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintain open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conduct regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhance team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensure compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Complete bi-weekly payroll for 40+ employees.
Fleet Manager/Logistics Supervisor
Curaleaf Florida
12.2020 - 06.2023
- Established clear performance metrics for team members to drive accountability.
- Developed and maintained documentation for all fleet operations to meet regulatory standards.
- Implemented training programs for drivers for improved compliance with safety regulations.
- Negotiated contracts with suppliers to achieve significant savings on vehicle parts.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Optimized routing plans based on real-time traffic data analysis which resulted in decreased travel time during peak hours.
- Proactively identified and solved complex problems that impacted management and business direction.
Deployment Manager
Dufry Cruise Services
04.2018 - 07.2020
- Improved overall deployment success rate with thorough pre-release testing and validation procedures.
- Mentored junior team members in best practices for effective deployment management, fostering a culture of continuous improvement within the department.
- Implemented successful deployment strategies for large-scale software releases, ensuring smooth transitions across departments.
- Established standardized procedures for tracking and reporting on deployment status, providing greater transparency for stakeholders throughout the organization.
- Developed comprehensive post-deployment analysis tools, increasing visibility into the performance of new system features and functionality.
- Negotiated contracts with third-party vendors for essential deployment services, securing favorable terms that saved significant budgetary resources without sacrificing quality or service levels.
Assistant Director
Image Cruise Services
08.2010 - 04.2018
- Led cross-functional teams for various initiatives, fostering a collaborative work environment that drove project success.
- Established performance metrics to track progress against organizational goals, providing valuable insights for continuous improvement efforts.
- Managed complex projects with tight deadlines, ensuring timely completion and seamless execution.
- Streamlined operations by implementing efficient processes and procedures, leading to increased productivity and reduced operational costs. Led design and implementation of new software system crew repository platform, called Adonis.
Education
Associate of Science - Computer Science
Middlesex County College
Edison, NJBachelor of Arts - Mass Communication
Kaplan University
Chicago, IL05-2007
Associate of Arts - Mass Communication
Miami Dade College
Miami, FL05-2005
Division of Continuing Studies - MS Specialist - Computer And Information Systems
University of Miami
Miami, FL04-2004
Skills
- Predictive Modeling
- Analytics & Metrics
- Six Sigma Methodology
- Budget Management
- Fleet Management/Cruise Ships
- Inventory Management/Supply Chain
- Contract Negotiations
- Operations management
- Team Training
Computer Skills
Operate several personnel management systems including CSR, MAPS, Enterprise One, CPS, and other Oracle-based databases serving as crewing repositories. Super-User of financial systems including Oracle, Lawsons, EDS, and many customized systems based on Infogenesis and Crunchtime applications. Super-user of SQL and many legacy computer languages. Expert developer for Adonis, RightRez, MAPS and Google Metrics. Proficient in JavaScript. Currently learning Python online.
Timeline
Operations Supervisor
Owens & Minor
07.2023 - Current
Fleet Manager/Logistics Supervisor
Curaleaf Florida
12.2020 - 06.2023
Deployment Manager
Dufry Cruise Services
04.2018 - 07.2020
Assistant Director
Image Cruise Services
08.2010 - 04.2018
Associate of Science - Computer Science
Middlesex County College
Bachelor of Arts - Mass Communication
Kaplan University
Associate of Arts - Mass Communication
Miami Dade College
Division of Continuing Studies - MS Specialist - Computer And Information Systems
University of Miami
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