Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Luis Chacon

Luis Chacon

Richmond,VA

Summary

Customer-oriented Program Manager enthusiastic about taking on new challenges.

Successful at developing innovative strategies to capitalize on dynamic market and general conditions that arise. Strategic planner and clear communicator with an adaptable approach to complex problem-solving. Expert in networking, cross-functional communication, and process improvements. Decisive leader ready to leverage background to expand organizational success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Homeowner Services Repair Program Manager

Richmond Metropolitan Habitat for Humanity
Richmond, VA
12.2020 - Current

Developed and implemented effective project management processes to ensure successful program delivery.

Maintain and improve customer engagement with timely communications.

Review and process applications verifying Homeownership and Income documentation for Program qualifications. Ensuring compliance with company, local estate jurisdictions and the Department of Housing & Urban Development (HUD)

Coordinated, communicated and report to local estate jurisdictions, collaborating with program objectives.

Prepare, sign and notarize new contracts, Deed of Trust and Note’s forms for the Repair Program Homeowners. Including individual information and project data calculations on existing templates of legal documents.

Collaborate in coordinating resources across departments to ensure that projects stay on track and meet deadlines.

Prepared multiple internal reports for Homeowners status; demographic, income and Homeownership data. Communicating updates to the Senior Management, Finance and Construction departments.

Built and maintained professional relationships with state and local community organizations and marketing partners. Participate in community outreach.

Schedule and participate in project assessments and meetings with clients and Company staff.

Residential Real Estate Agent

P E Real Estate
Richmond, VA
12.2016 - 05.2021
  • Meet Customers to determine their precise wants, needs, budgets and geographic limitations.
  • Participate in active marketing initiatives like radio programs; attend and host community/in house events.
  • Advise clients about mortgage options and provide information about resources in the community with the appropriate local and government agencies (Home & HUD)
  • Support clients with applications, paperwork and lending process.
  • Organize and participate in showings and oversee open houses.
  • Prepare and proofread real estate documents, from leases to closing contracts.
  • Confer with escrow companies, lenders, home inspectors, and Insurance companies to ensure that terms and conditions of purchase agreements are met before closing.

Foreign Language in Spanish (Fles) Teacher

Richmond Public Schools
Richmond, VA
08.2010 - 02.2019
  • Develops and delivers best practices to reach effectively the community, parents and students.
  • Design and taught lessons in Spanish curricula. K-5th grades classroom.
  • Classroom management incorporating a learning experience and discipline.
  • Interacted with students and parents to promote learning achievements.
  • Serves as a resource to school staff to engage culturally and linguistically with the Hispanic students and families.
  • Participate in the school community outreach.
  • Interacted with faculty members and participate in different committees.
  • Handled clerical duties as assigned.
  • Assist with the cultural acts, testing and developing training.

Education

BBA - Marketing and Publicity

Santa Maria University, Caracas, Venezuela
2000

Associate of Science - Business Administration

College Universitario De Caracas, Caracas, Venezuela
1993

Skills

  • Bilingual in Spanish (Excellent verbal and written communication skills in both languages)
  • Excellent communicator and coordinator for multicultural audiences
  • Multi-operations Management
  • Work Planning and Prioritization
  • Partnerships and Resource Mobilization for community outreach
  • Technical Proficiency
  • Dexterity in Microsoft 365, Adobe and Google Drive
  • Dedicated support, mentoring and coaching

Certification

Notary Public for the Commonwealth at Large. 2021- 2025

Fair Housing. 2022

Lead Safety for Renovation Repair and Painting (RRP) 2022

DPOR License.

VA Real Estate Salesperson

(Renew on Nov- 2020)

CreditSmart of Freddie Mac

Class Trainer. 2020

HO200 & HO210

For HUD Housing Counseling Certification. 2020

VHDA & The Framework
Train the Trainers Plus. 2020
Richmond Public Schools

  • Developing teaching skills & literacy
  • ESL and Bell University
  • Creating a balanced K-5 Spanish program
  • How to maximize the student growth
  • Imagine Learning
  • Kagan cooperative learning

Affiliations

  • Habitat for Humanity International

Timeline

Homeowner Services Repair Program Manager - Richmond Metropolitan Habitat for Humanity
12.2020 - Current
Residential Real Estate Agent - P E Real Estate
12.2016 - 05.2021
Foreign Language in Spanish (Fles) Teacher - Richmond Public Schools
08.2010 - 02.2019
Santa Maria University - BBA, Marketing and Publicity
College Universitario De Caracas - Associate of Science, Business Administration
Luis Chacon