Summary
Overview
Work History
Education
Skills
Timeline
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Luis Chacon

Orlando

Summary

Proven multitasker and collaborative team player, I excelled at Torchy's Tacos by enhancing service quality and efficiency. Leveraging strong problem-solving and customer service skills, I significantly minimized order errors and improved guest satisfaction. My adeptness at handling high-pressure situations and fostering positive customer relationships underscores my ability to contribute effectively in fast-paced environments.

Overview

1
1
year of professional experience

Work History

OPD

Walmart
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Food Runner

Torchy's Tacos
04.2024 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Assisted in training new food runners, improving team efficiency and service quality.
  • Assisted with bussing tables and cleaning up spills.

Server

Sofrito Latin Cafe
07.2023 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

University - Lawyer

Rafael Urdaneta University
Venezuela
03.2019

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Problem resolution

Timeline

OPD

Walmart
08.2024 - Current

Food Runner

Torchy's Tacos
04.2024 - Current

Server

Sofrito Latin Cafe
07.2023 - 08.2024

University - Lawyer

Rafael Urdaneta University

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Luis Chacon