Luis Chavira
El Paso,Texas
Summary
Compassionate and bilingual senior nursing student with strong clinical foundations in maternal-newborn, NICU, and medical-surgical care. Skilled in collaborating with interdisciplinary teams to deliver safe, patient-centered care. Recognized for calm under pressure, excellent communication with families, and cultural competence in diverse populations. Currently pursuing ADN with passion for neonatal intensive care nursing and committed to delivering excellence as a Nurse Extern II – NICU at The Hospitals of Providence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
AMBAR
01.2023 - 06.2025
- Delivered exceptional customer service by anticipating guest needs and providing timely assistance.
- Managed food and beverage orders with accuracy, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to facilitate efficient meal preparation and service during peak hours.
- Trained new team members on service protocols and menu knowledge, enhancing overall team performance.
Call Center Representative
Alorica
08.2021 - 12.2023
- Provided service and support to Bank of America deposit account customers, ensuring accuracy and compliance with banking policies.
- Assisted clients with mobile and online banking platforms, enhancing digital banking access and customer satisfaction.
- Processed requests for replacement of lost or stolen debit cards while safeguarding account security.
- Resolved customer escalations and complex inquiries with professionalism, empathy, and effective problem-solving skills.
Certified Medical Assistant Extern
Diagnostic Outpatient Imaging
06.2023 - 08.2023
- Conducted patient intake interviews and obtained comprehensive health histories for accurate documentation in the Merge imaging system.
- Prepared patients for diagnostic procedures, including initiating and maintaining intravenous access under supervision.
- Verified laboratory values, including creatinine and GFR levels, to ensure patient safety prior to contrast administration.
- Collaborated with technologists and nursing staff to provide efficient, patient-centered care.
Property Manager
Richland Village
06.2016 - 07.2021
- Directed daily property operations, ensuring smooth coordination of leasing, maintenance, and tenant services.
- Consistently achieved 100% occupancy through strong tenant retention strategies and effective leasing practices.
- Prepared and presented monthly reports and executive summaries to leadership, highlighting financial performance and operational efficiency.
- Developed and managed the maintenance budget, monitoring expenses to align with organizational goals.
Education
Associate of Science - Nursing
Southwest University
El Paso, TX03-2026
High School Diploma -
Socorro High School
El Paso, TX06-2010
Skills
- Patient Assessment & Monitoring – Vital signs, intake/output, newborn and pediatric assessments
- Neonatal & Maternal-Newborn Care – Thermoregulation, feeding support, glucose monitoring, bonding facilitation
- Clinical Support – Assisting with IV therapy, specimen collection, and mobility assistance
- Electronic Medical Records (EMR) – Merge documentation (adaptable to new systems quickly)
- Infection Control & Safety Protocols – Adherence to CDC and facility standards to prevent hospital-acquired infections
- Interdisciplinary Collaboration – Partnering with RNs, providers, and ancillary staff to optimize patient outcomes
- Patient & Family Education – Clear explanations to promote understanding, bonding, and compliance with care plans
- Crisis Response & Escalation – Recognizing and promptly reporting changes in patient condition to the RN
- Time Management & Prioritization – Balancing multiple patient care needs in fast-paced environments
- Bilingual Communication – Fluent in English & Spanish, providing culturally sensitive care to diverse populations
Certification
AHA
BLS
Timeline
Certified Medical Assistant Extern
Diagnostic Outpatient Imaging
06.2023 - 08.2023
Server
AMBAR
01.2023 - 06.2025
Call Center Representative
Alorica
08.2021 - 12.2023
Property Manager
Richland Village
06.2016 - 07.2021
Associate of Science - Nursing
Southwest University
High School Diploma -
Socorro High School