Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luis Chevez

Athens,GA

Summary

Dedicated professional with proven expertise in customer service and cash handling, honed at Zaxby’s and McDonald’s. Excelled in fostering customer relationships and enhancing repeat business through meticulous service and empathy. Fluent in English and Spanish, adept at team collaboration and maintaining high cleanliness standards, significantly contributing to workplace efficiency and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Cashier

Zaxby’s
09.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Cook

McDonald’s
04.2022 - 05.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

High School Diploma - N/A

Clarke Central High School
Athens, GA
05.2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Customer relations
  • Order taking
  • Professionalism and courtesy
  • Product restocking
  • Refunds and exchanges
  • Staff training
  • Bilingual and fluent in English and Spanish Written and spoken

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

Zaxby’s
09.2023 - 05.2024

Cook

McDonald’s
04.2022 - 05.2022

High School Diploma - N/A

Clarke Central High School
Luis Chevez