Luis Colocho
Dallas,TX
Summary
Willing to relocate: Anywhere Authorized to work in the US for any employer Willing to relocate: Anywhere
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Operations
Integrated Real Estate Group
Dallas, TX
04.2024 - Current
- Oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
- Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies.
- Oversees and completes the 'make-ready' on one side system process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a 'punch' list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
- Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
- Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
- Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
- Good relationship and communication with the entire office and maintenance team.
- Experience in new construction. Experience with A/C systems, water heaters, plumbing, and electrical work, both exterior and interior.
- Experience working with various vendors, including the warranty process and tracking every detail within the community.
- Based on the availability report for move-in, this is done for the next ten days, with advance notice given to the assigned make-ready team.
- A daily review is conducted first thing every day.
- This schedule also includes the creation of the make-ready board by the one-side system, which tracks progress.
- Running work orders everyday scheduling vendor for new move in update board in office update one side system make ready board closing work orders created work orders prevent maintenance etc.
Supervisor
W3 Luxury Living
Farmers Branch, TX
02.2021 - 03.2022
- Motivated, professional maintenance supervisor at Towers at Mercer Crossing Mid Rise Apartments 460 units, schedule move in set on Entrata system schedule paint, flooring, carpet, set up any vendor or sales supply rep.
- Created and running work orders closet on 24 hours, service on emergency calls rotations.
- Keep entire property clean and upgrade with resident all the time really good communication with office and my maintenance staff ready to work at any time given the best services.
Lead Maintenance Supervisor
Greystar Property Management
Dallas, TX
06.2020 - 02.2021
- Motivated, professional maintenance supervisor at prairie Crossing mid rise apartments 360 units, schedule move in set on yardi system schedule paint, flooring, carpet, set up any vendor or sales supply rep.
- Created and running work orders closet on 24 hours, service on emergency calls rotations.
- Keep entire property clean and upgrade with resident all the time really good communication with office and my maintenance staff ready to work at any time given the best services.
Lead Maintenance Supervisor
The Tipton Group
Richardson, TX
08.2018 - 06.2020
- Coordinate 314 units scheduled vendor, painters, carpet and vinyl, roofers, welding, etc.
- Organize make ready move in, work orders open and closing from one side system, check availability and organizing move outs.
- Email resident doing work orders and keep logo record every month for Mold and mildew, exterior building lights, swimming pool care, refrigerants.
- Make the best to be proud for my property and always keep my team safe and happy and good environment.
Sr Manager Tech
UDR
Addison, TX
01.2018 - 08.2018
- Services to 994 unit work order helping the team to resolve trouble shooting inspected move in walking vacant unit work on one side system to scheduled on website program and OPTA system for vendor and contractors.
Supervisor
Steadfast Management
Coppell, TX
05.2016 - 01.2018
- Maintain units; service tickets, walk make ready, schedule vendor, open work order to printed service to A.C heat pump systems, appliances trouble shooting and water heater pool care on chemicals.
- Lead maintenance - assistant service requests for 500 units.
Supervisor
Westdale Asset Management
Carrollton, TX
08.2012 - 05.2016
- Work with westdale on three different property.
Assistant Service Tech
U.S. Residential Group LLC
Euless, TX
01.2011 - 08.2012
- Assist with maintaining units; make ready, service tickets.
Assistant Service Tech
Asset Plus Companies
Euless, TX
10.2009 - 01.2011
- Assist with maintaining units; make ready, service tickets.
Maintenance Tech - Facility Repair
C.I.S.D
Crowley, TX
08.2005 - 09.2009
- Carpentry, plumbing, and electrical.
Education
GED - Upper secondary education
Tarrant County College
Fort Worth, TXSkills
- Long term care experience
- Mechanical knowledge
- Communication skills
- Financial report writing
- Pool Maintenance
- Basic math
- Equipment service recordkeeping
- Writing skills
- Maintenance management
- Blueprint reading
- Long-term care facility experience
- HVAC/R
- Handyman experience
- Construction management
- Team supervision
- Construction
- Lawn care
- CARPENTRY (8 years)
- Supervising experience
- Property maintenance
- PLUMBING (10 years)
- Lawn Care
- Outdoor work
- Pool maintenance
- Electrical work
- Facility inspection
- Fair Housing regulations
- Maintenance
- Refrigeration
- Bilingual
- Power tools
- Construction Management
- Carpentry
- Sales
- Management
- Team management
- Remodeling
- Microsoft Excel
- Handyman
- Microsoft Office
- Databases
- Math
- Drywall
- Yardi
- Customer service
- Budgeting
- Boiler
- Facilities maintenance
- Equipment repair
- Low voltage
- Property management
- Leadership
- Equipment Repair
- Facilities Maintenance
- Hand tools
- Electrical repair
- Property leasing
- Welding
- Team leadership
- Clean workspace maintenance
- Vendor coordination
- AIR CONDITIONING (18 years)
- Boiler (10 years)
- Organizational skills
- English
- Word processing
- Routine maintenance projects
- Computer skills
- Entrata
- One side system
- Hardy
- Asset management
- Fair Housing Regulations
- HVAC
- Air conditioning
- Electrical experience
- Asset Management
- Computer operation
- Financial Report Writing
- Environmental law
- Property Management
- MAINTENANCE (18 years)
- Basic Electrician (18 years)
- Low Voltage
- High Voltage
- Property Leasing
- Blueprint Reading
- Plumbing
- OneSite
- Customer complaint resolution
- Supervising Experience
- Vendor management
- Skilled nursing facility experience
- Safety inspections for hazard identification
Certification
- HVAC Certification, 07/01/12, Present
- Driver's License, 24017626, 09/01/05, Present, Texas
- EPA Type I
- EPA Universal Certification
- EPA Certification
- EPA Type II
- EPA 608 Technician Certification
Languages
- Bilingual
- Spanish
- English
- Spanish/ English - Expert
- Multilingual
- Bilingual
- Spanish
- English
- Spanish/ English - Expert
Additional Information - E P A Certificate
2318017
Professional Summary
Anywhere, US for any employer
Timeline
Director of Operations
Integrated Real Estate Group
04.2024 - Current
Supervisor
W3 Luxury Living
02.2021 - 03.2022
Lead Maintenance Supervisor
Greystar Property Management
06.2020 - 02.2021
Lead Maintenance Supervisor
The Tipton Group
08.2018 - 06.2020
Sr Manager Tech
UDR
01.2018 - 08.2018
Supervisor
Steadfast Management
05.2016 - 01.2018
Supervisor
Westdale Asset Management
08.2012 - 05.2016
Assistant Service Tech
U.S. Residential Group LLC
01.2011 - 08.2012
Assistant Service Tech
Asset Plus Companies
10.2009 - 01.2011
Maintenance Tech - Facility Repair
C.I.S.D
08.2005 - 09.2009
GED - Upper secondary education
Tarrant County College