Luis Coraspe
Hartford,CT
Summary
Dynamic and results-driven professional with experience at Victoria's Secret & PINK, excelling in maintaining the brand story and the customer experience. Proven ability to enhance sales through effective visual merchandising and empathetic client assistance. Committed to upholding quality standards while fostering team collaboration and achieving company store goals.
Overview
6
6
years of professional experience
Work History
Part Time Sales Associate
Victoria's Secret & PINK
West Hartford, CT
03.2024 - Current
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Organized stockroom shelves according to size, color or style.
- Ticketed, arranged and displayed merchandise to promote sales.
- Cleaned shelves, counters and tables to maintain organized store.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Received and displayed product shipments on store retail shelves upon delivery.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Adhered to company initiatives and achieved established goals.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Built and maintained relationships with peers and upper management to drive team success.
Intern
Metropolitan District Commission
West Hartford, CT
07.2019 - 08.2019
- Performed routine maintenance tasks such as cleaning glassware and other lab equipment.
- Collected, recorded and analyzed data from various tests.
- Ensured that laboratory procedures are followed correctly at all times.
- Supported cleanliness and health standards to foster safe and effective sample analysis.
Education
High School Diploma -
William H. Hall Highschool
975 North Main St06-2019
Skills
- Team collaboration, inclusive of diversity
- Inventory management
- Policy and procedure adherence
- Upholding backroom standards
- Composed and focused demeanor
- Problem-solving
- Thorough attention to quality standards
- Effective in processing leading teams and meeting times
- Effective in multitasking and prioritization
- Beauty product specialist
- Friendly, minimal risk individual
- Receptive to peer feedback
- Cash handling
- Data analysis
- Knowledge of the updated bra journey
Languages
Spanish
Native/ Bilingual
Timeline
Part Time Sales Associate
Victoria's Secret & PINK
03.2024 - Current
Intern
Metropolitan District Commission
07.2019 - 08.2019
High School Diploma -
William H. Hall Highschool
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