Experienced Senior level Director with a demonstrated history of working in the nonprofit industry. Skilled in Clinical supervision, Program Management, Organizational Development, and Youth Development.
Overview
19
19
years of professional experience
Work History
Senior Managing Director
Educational Alliance
NY, NY
10.2017 - Current
Leadership and supervision for directors in a continuum of care which includes prevention services, vocational 820 residential services, and recovery services.
Implemented 820 model for a 100 bed OASAS licensed program
Contribute to the development and implementation of the organization's strategic vision
Implemented health and safety projects and developed incident management protocols to reduce onsite incidents by 50%
Designed integrated, holistic, and strengths-based program systems that respond to the individualized recovery and wellness needs of our customers.
Assess clinical program needs and themes across programs and created team and individual development plans, annual training plans, and individualized supervision practices.
In concert with the AED of Operations and New Business, provided input into the development of the operational plan and budget, maintaining clinical congruence to the fiscal health of CRW
Recruited, developed, and designed a high performing UR process that increased overall operating budget from 5 to 9 million after 1 year.
Provide oversite of CQI, quality assurance and quality improvement measures across programs, maintaining compliance with managed care and government regulations.
Co-lead biweekly workshop for agency directors teaching Psychological Associates Q4 Dimensional Model of Leadership.
Participate in Clinical Quality Committee for the LES BHCC to establish consistent systems for Cogency IPA transition in 2020.
Clinical Director
Acacia Network
Bronx, NY
07.2017 - 10.2017
Provided leadership for the day-to-day operation of an OASAS-licensed 50 bed inpatient detoxification/rehabilitation treatment program
Provided supervision to a department of five nonunion Managed Care/Medicaid workers and six - 1199 Union substance abuse CASAC counselors.
Ensured a quality continuum of care for patients who were admitted to the detoxification unit and requested short or long term residential services.
Facilitated direct admissions from citywide referral sources including treatment courts, hospitals and other treatment facilities.
Liaison for employee assistance program, judicial system and health management organizations.
Implemented performance improvement strategies to meet compliance with government licensing and accreditation bodies.
Monitored counselor productivity, performance, and compliance with monthly record audits and follow up supervision meeting
Director of Admissions
One World Counseling
Brooklyn , NY
04.2015 - 07.2017
Maintained responsibility for the oversight of the admissions workflow, pre-admission screening,admission and discharge process.
Monitored the admissions procedure to ensure compliance with OASAS 822 guidelines.
Accurately submit and review data submitted to HRA STARS.
Prepared monthly reports for the Vice President responsible for clinical oversight.
Met regularly with all facility Program Directors to ensure fully integrated screening, assessment and referral services.
Provided direct oversight of all program admissions services.
Developed new services or expanded existing services by keeping abreast of best and promising practices relative to screening, assessment, referral and increasing access to treatment.
Prepared all necessary proposals and reports.
Assured that all admissions staff were adequately trained.
Provided and implemented formal orientation plan to newly hired direct subordinate staff.
Conducted regular clinical and administrative meetings with staff.
Provided direct supervision for designated staff as per agency policies.
Prepared written annual evaluations on staff under direct supervision.
Clinical Director
Phoenix House 819 Residential Treatment
Queens, NY
11.2013 - 11.2015
Managed an OASAS funded 240 bed coed residential substance abuse treatment program, which included oversight of 40 full time staff, onsite GED program, vocational services, and "Connections" program for family services.
Managed an ambulatory detoxification program which provided services for clientele withdrawing from opiates and alcohol.
Integrated medical and clinical services to increase retention and decrease relapse rates in the detoxification program
Created a Suboxone maintenance track to reduce relapse rates and provide individualized services for clients who are at high risk for overdose.
Created a short term stabilization track for clients with commercial insurance policies.
Residential commercial insurance revenue for fiscal year 2013-14 netted over $750k, a 750% increase from fiscal year 2012-2013.
Assistant Director of Adolescent Services
Outreach Project
Queens, NY
11.2007 - 11.2013
Responsible for the overall administrative and clinical aspects of a 822 outpatient.
Provided supervision to seven Clinical Substance Abuse Counselors and all administrative staff, servicing a program population of 160+ adolescents.
Expanded services and increased census by outreach to families and development of family services
Provided constructive support and suggestions to assist the student's academic growth and the development of critical hypotheses.
Guided at risk youth through dilemmas by using basic problem-solving techniques.
Created and participated in professional development and in-service activities.
Trained new staff in the implementation of IMA Computer System in transitioning to computer-based documentation and statistical reporting (i.e. Electronic Health Record).
Provided group supervision and facilitated weekly multidisciplinary team meetings including patient case conferences.
Met with the program medical director for a weekly review of patient appropriateness and current psychiatric evaluations.
Analyzed systems and processes; developed and implemented best practices and appropriate changes to improve patient outcomes in a timely manner.
Student Advisor/ Trainer
Outreach Training Institute
Brooklyn, NY
12.2008 - 09.2010
Trainer of an OASAS approved CASAC curricula for students seeking to fulfill their educational requirements and prepare for the New York State CASAC exam
Responsible for the delivery of OASAS approved trainings
Consultation services for treatment programs specializing in substance abuse prevention-education, staff training and program evaluation
Senior Residential Counselor
Odyssey House MICA residential Program
New York, NY
01.2006 - 09.2007
Provided counseling, behavioral intervention and crisis management services for adult clients with chronic and persistent mental illness
Delivered services including training in medication management, symptom management, assertiveness/self-advocacy, daily living skills, substance abuse services, health services, parenting, and socialization skills
Planed, evaluate and monitor individual client centered goal plans
Oversee medication maintenance and assist clients in the development of self-medication skills
Developed and implement educational and supportive group curriculums for clients
Provided advocacy service and information regarding community resources
Supervised a team of 12 staff members, on call 24-7.
Education
Adv-CASAC- Certified Alcohol And Substance Abuse - Addiction Counseling
The Resource Training Counseling Center
20 West 20 Street
06.2002
Bachelor Of Applied Science - Addiction Studies
SUNY Empire State College
Saratoga Springs, NY
01.2023
Skills
Employee Recruitment and Hiring
Organizational Goal Development
Clinical Staff Management
Strong Program and Project Management
Team Meeting Management
Quality Improvement Activities
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Senior Managing Director
Educational Alliance
10.2017 - Current
Clinical Director
Acacia Network
07.2017 - 10.2017
Director of Admissions
One World Counseling
04.2015 - 07.2017
Clinical Director
Phoenix House 819 Residential Treatment
11.2013 - 11.2015
Student Advisor/ Trainer
Outreach Training Institute
12.2008 - 09.2010
Assistant Director of Adolescent Services
Outreach Project
11.2007 - 11.2013
Senior Residential Counselor
Odyssey House MICA residential Program
01.2006 - 09.2007
Adv-CASAC- Certified Alcohol And Substance Abuse - Addiction Counseling
The Resource Training Counseling Center
Bachelor Of Applied Science - Addiction Studies
SUNY Empire State College
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