Luis Corona
Des Moines,IA
Summary
Thorough Supply Technician offering a 1-year background receiving, processing and distributing inventories. Well-versed in coordinating delivery of equipment and materials and resolving discrepancies with vendors. Familiar with inventory and stock control practices paired with in-depth knowledge of forklift and pallet jack operations. Eager and determined individual committed to achieving all company goals and creating productive, safe work environment.
Overview
5
5
years of professional experience
Work History
Supply Technician
United States Property Fiscal Office IAARNG
01.2023 - Current
- Experience in using SAP ERP software program and GCSS Army.
- Improved inventory accuracy by implementing efficient tracking and management systems.
- Reduced order processing time for increased customer satisfaction by streamlining shipping procedures.
- Optimized warehouse space utilization with effective storage and layout strategies, reducing overall storage costs.
- Enhanced supply chain efficiency through the development and implementation of improved procurement processes.
- Assisted in budget preparation and monitoring, ensuring adequate financial controls were in place for purchasing activities.
Sales Associate
GNC
12.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
19D Cavalry Scout
Iowa Army National Guard
05.2019 - Current
- Communicated updates on task completion to supervisors, maintaining smooth operations.
- Deployed overseas to Kosovo in 2021 in support of "Operation Joint Guardian" for 9 months
- Conducted and Lead Patrols.
- Attended and Graduated "Basic Leaders Course" (BLC) while overseas.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Educated newer members on platoon inner workings, answered questions and provided advice on daily duties.
- Prepared mission equipment for deployment and secured vehicles prior to transport.
- Operated wheeled and tracked vehicles and communications equipment.
- Supervised security worth of highly sensitive equipment.
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Delivery Associate
Fidelis Logistics
09.2022 - 02.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Averaged 175-195 stops with 290/335 packages every route.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Successfully avoided time delivery delays by carefully planning best routes.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
- Minimized company liability and risks to loads by obeying traffic laws.
- Fostered positive working relationships with regular customers.
Overnight Stock Associate
Walmart
05.2022 - 10.2022
- Unloaded arriving product stock and moved to store display areas.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Checked aisles for spills to complete quick clean-up.
- Met incoming trucks and used forklifts to move pallets to staging areas.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
Customer Service Associate
Target
09.2020 - 05.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Offered basic technical support for clients on wide range of company products.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Answered constant flow of customer calls with minimal wait times.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Education
High School Diploma -
East High School
Des Moines, IA07.2019
Skills
- Computer proficiency
- Leadership experience
- Communication skills
- Organizational know-how
- People skills
- Collaboration talent
- Problem-solving abilities
- Attention to detail
- Good work ethic
- Sales Development
- Supply Management
- Order Processing
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
GNC
12.2023 - Current
Supply Technician
United States Property Fiscal Office IAARNG
01.2023 - Current
Delivery Associate
Fidelis Logistics
09.2022 - 02.2023
Overnight Stock Associate
Walmart
05.2022 - 10.2022
Customer Service Associate
Target
09.2020 - 05.2022
19D Cavalry Scout
Iowa Army National Guard
05.2019 - Current
High School Diploma -
East High School
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