Luis Cruz
Midvale,Utah
Summary
Accomplished experienced with 15+ years in the medical device industry, known for leading teams to exceed goals while maintaining quality and regulatory compliance. A results-driven leader with strong operational, analytical, and interpersonal skills, focused on efficiency and excellence. Passionate about delivering superior quality products, with expertise in packaging, production lines, and automated equipment. Skilled in overcoming challenges, communicating across all levels, and ensuring operational efficiency and product integrity.
Overview
16
16
years of professional experience
Work History
Operations Supervisor
Stryker Neurovascular
08.2023 - Current
- Responsible for 4 functional areas: Packaging, Document Review, CEA Material Handlers and Extrusion & Expansion for 1st, 2nd & weekend shift (+25 employees)
- Led Tier 1 and Tier 2 meetings regarding safety, quality, training, performance and recognition
- Report in Tier 3 on delivering performance for Packaging, Document Review and Extrusion & Expansion
- Achieved headcount savings over 138% in Document Review and 116% in Packaging using productivity tools
- Accountable for ensuring that production adheres to all cGMP compliance requirements
- Collaborate on implementing Corrective action and Preventive Action (CAPA)
- Back up Supervisor for Warehouse & Logistics
- Core member of MES implementation 'Delmia Apriso'.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly
- Oversee recruitment, including creating job requisitions, conducting interviews, hiring and onboarding
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members and ensures that productions schedules are accomplished during the shift
Production Team Lead
Stryker Neurovascular
03.2022 - 08.2023
- Managed daily work for the Packaging line and Document Review personnel
- Manage overtime schedule considering monthly Financial Budget
- Conduct Tier 1 and Tier 2 meetings for safety, quality, training, performance and recognitions
- Implemented Final Pack Productivity Boards for better efficiency and work flow
- Coordinated with EHS personnel to discard non- conformance products
- Track and monitor area performance against pre-determined committed build plans
- Attained higher product consistency through the development and enforcement of standardized operating procedures
- Boosted morale, fostering a positive work environment through open communication and supportive leadership practices
- Collaborated with cross-functional teams to optimize workflows, resulting in increased productivity levels.
- Planned, scheduled, and delegated daily work to team of employees
Mfg. Supervisor
Medtronic
01.2021 - 03.2022
- Provides day-to-day work direction for team, focused on maintaining steady workflow, resource allocation and productivity
- Conducted BTS meetings and managed non-conformance investigations
- Support the CEA weekend shift with 100+ employees
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions
- Managed Inventory Cycle Count Process
- Provided coaching to Line Leads and Production Associates, focusing on improvements using Define, Measure, Analyze, Improve, and Control (DMAIC) methodology
- Maintained high safety standards to ensure secure workplace for all employees and visitors
- Led Gemba walks twice weekly to identify safety, quality, and compliance issues
- Reduced employee turnover by fostering positive work environment and providing ongoing feedback to staff members
Production Group Leader IV
Medtronic
07.2012 - 03.2022
- Responsible for the effective and efficient automation machines performance output
- Manage production associates and material handlers team of +20 employees
- Plan, direct, facilitate and coordinate daily workload
- Led daily staff meetings to emphasize safety and quality procedures
- Responsible for the planning, coordinating and managing of the PRB area
- Conduct BTS daily touchpoint meetings
- Assigned to lead Inventory Cycle Count Process with Finance & Supply Chain
- Core member on Re-palletization & Integer Lots project.
- Increased product quality by following the cGMP's and CFR control procedures.
- Conducted regular performance evaluations, providing constructive feedback for continuous employee growth.
- Mentored team members for skill development, resulting in enhanced productivity and job satisfaction.
- COS implementation on Reservoirs department: Owner of Visual Management and Standardized Work subsystem
- Coordinates and following up with planning, warehouse, and engineering personnel to ensure raw material is available to the lines
- Move inventory for PRB/MRB and create PRR’s for engineering evaluation
- Participate on investigations, Analysis and Root Cause of events that may affect production output (Gemba, Kaizen)
- Conducted guided tours for corporate employees, suppliers and medical visitors ensuring a professional and informative experience
Production Group leader iv
medtronic
01.2011 - 07.2017
- COS implementation on Reservoirs department
- Owner of Visual Management and Standardized Work subsystem
- Conduct Tier 1 and Tier 2 meetings
- Participate on investigations, Analysis and Root Cause of events.
Associate assembler
medtronic
09.2008 - 01.2011
- Operational process certified
- Conducting testing procedures during manufacturing processes to ensure that products comply with quality standards
- Assist engineers in POD Periodic Reviews.
Education
Associate of Business Administration in Management -
National University College
Bayamon, Puerto Rico05.2019
Bachelor of Human Resources in Business Administration -
National University College
Bayamon, Puerto Rico05.2024
Skills
- SAP
- MES
- cGMP's
- QMS
- CAPA
- SMED
- DMAIC
- Kaizen
- Trackwise
- Continuous Improvement
- Operations Management
- Performance and Employee development
- Staff Supervision
- Decision-Making
- Leadership and Team Management
- Coaching and Mentoring
- Teamwork and Collaboration
- Bilingual (English- Spanish)
Timeline
Operations Supervisor
Stryker Neurovascular
08.2023 - Current
Production Team Lead
Stryker Neurovascular
03.2022 - 08.2023
Mfg. Supervisor
Medtronic
01.2021 - 03.2022
Production Group Leader IV
Medtronic
07.2012 - 03.2022
Production Group leader iv
medtronic
01.2011 - 07.2017
Associate assembler
medtronic
09.2008 - 01.2011
Associate of Business Administration in Management -
National University College
Bachelor of Human Resources in Business Administration -
National University College
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