Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Cruz

Aurora,Co

Summary

Accomplished supply chain manager with 15+ years of experience overseeing purchasing, logistics, and distribution operations in global environments. Demonstrated expertise in consistently meeting Key Performance Indicators (KPI) across multiple channels and verticals. Adds significant value to organizations through the introduction of Lean/Six Sigma methodologies, resulting in improved processes, efficiency, and supply chain ROI.

Overview

28
28
years of professional experience

Work History

Logistics Regional Manager

United Airlines
02.2018 - Current
  • Manages United Airlines' assets in a way they are secured and handled to ensure safe flight operations and safe distribution practices
  • Manages the Warehousing & Distribution team to ensure the achievement of quality and Service Level performance metrics
  • Ensures the coaching, mentoring, training and development of the employees in the organization
  • Directs and leads team in the accomplishment of their financial goals and objectives
  • Forecasting and Analysis of future needs to meet the demands of the growing airline
  • Ensures Continuous Improvement is engrained within the organization and supports the development of certified Lean Six Sigma employees
  • May include Multiple Station Responsibility
  • Oversight of the strategic logistics initiatives
  • Responsibilities include warehouse management, design, optimization, inventory accuracy and control
  • Ensures distribution organization executes to meet daily operational needs
  • Oversee cost center expense to meet the financial plan
  • Responsible for maintaining employee relationships and programs, including local agreements
  • Provide employee with the tools and developmental opportunities through coaching, mentoring and training
  • Build a working together culture
  • Interfaces daily with internal and external customers to meet operational needs
  • Review performance metrics to assess performance and improvement opportunities for the organization
  • Partners and forms alliances with customers
  • Proactively supports initiatives to meet Divisional and Corporate objectives
  • Analyze data, performance issues and implementation of appropriate action plans/corrective measures to meet goals
  • Ensures adherence to company and regulatory procedures and policies
  • Implemented the CIEO Project (Continuous Improvement Enterprise Optimization) to analyze and implement processes and applied 5S principles for improvement opportunities
  • Drive continuous improvement to meet organizational objectives
  • Systematic use of continuous improvement tools and techniques to drive business results
  • Builds aggressive but achievable goals in conjunction with senior leadership, determined by strategic direction

Sales and Supply Support Manager

IKEA N.A.
01.2011 - 01.2018
  • Implemented Racking Expansion Project for the store
  • Managed the planning and implementation of the addition of a 2nd story to the warehouse
  • Worked with multiple contractors including city inspectors to completed the project
  • Secure an efficient and precise range management process for the store
  • Understands the importance of budget, cost and key performance measurement used to plan, follow up and steer the business
  • Experienced in working in a retail logistics role, with experience of leading others
  • Problem-solving experience
  • Ability to identify need for and drive change in ways of working
  • Experience in creating and implementing short-term plans and following up goals
  • Ability to work with action plan and translate in to operational performance
  • Potential to apply tactical and operational thinking
  • Ability to inspire and engage others
  • Ability to reflect and find value and ideas in collaborating with others
  • Ability to coach several business partners

Goods Flow Manager

IKEA N.A.
03.2007 - 01.2011
  • Securing store stock is available for customers in order to maximize sales
  • Optimizing goods flow productivity to fulfil overall qualitative and quantitative goals
  • Securing an efficient goods flow by having a close cooperation with my partners within the commercial team in the area of merchandising
  • Taking accountability for handling damages in my store and working with my colleagues to identify the root cause of recurring damages and taking appropriate action to minimize the reoccurrence of these in future
  • Actively contributing to the creation of the store business plan and converting business plan goals into clear logistic actions within the goods flow area
  • I take responsibility for executing relevant actions within this plan
  • I create an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued
  • I am committed to the development of my team
  • Together, we develop individual personal development plans to reflect the business and personal development needs
  • I support them in achieving these goals

Warehouse Manager

IKEA N.A.
12.2005 - 03.2007
  • Optimize sale through the successful implementation of IKEA Concept
  • Monitor Basic Actions within the business area
  • Implemented agreed upon actions to increase sales and increase average ticket
  • Work together with business partners to secure store activities and priorities

Logistics Manager

GAP Inc
01.2005 - 12.2005
  • Opened the Old Navy in Tanforan
  • Responsible for Receiving and Product Placement
  • Executes Visual Presentation Guidelines for the store
  • Meeting incentives on a monthly basis by driving sales
  • Hired and Trained 53 associates to get ready for the new store opening

Specialty Assistant Manager

Home Depot
01.2004 - 01.2005
  • Opened the Home Depot in Oakland
  • Responsible for 5 Departments, a total 30% of the stores’ sales plan
  • Specialty Captain for the District, Assist in training ASMs within the district
  • Helped the Store beat sales plan by 14.1%
  • Executing company and store initiatives to promote Services Promos
  • Ensuring that curriculum training for associates are completed

Specialty Assistant Manager

Home Depot
01.2003 - 01.2004
  • Established Specialty Program in the Albany Store
  • Developed a High Potential Department Supervisor to get promoted to the next level
  • Partnered with HR to launch the M.O.D
  • Program (Manager on Duty)
  • Helped store to be at 105% to sales plan upon leaving the Albany HD

Assistant Store Manager

Home Depot
01.2001 - 01.2003
  • Helped Increase sales from $95 million to $105 million
  • Established Sales Goals for Specialty Associates
  • Managed over 350 associates in the store
  • Fostering a SAFE environment for customers and associates

Department Supervisor

Home Depot
01.1997 - 01.2001
  • Managed a multi million dollar a year department
  • In charge of keeping Inventory Level
  • Responsible for completing associate training curriculum

Education

BA - Philosophy

Letran College

Skills

  • Supply Chain Operations Leadership
  • Data Analysis & Metric Reporting
  • Cross-Functional Collaboration
  • Strategic Planning & Forecasting
  • Team Leadership & Management
  • Vendor Relationship Management
  • Goal Setting and Execution
  • Annual Budget Planning and Management

Timeline

Logistics Regional Manager

United Airlines
02.2018 - Current

Sales and Supply Support Manager

IKEA N.A.
01.2011 - 01.2018

Goods Flow Manager

IKEA N.A.
03.2007 - 01.2011

Warehouse Manager

IKEA N.A.
12.2005 - 03.2007

Logistics Manager

GAP Inc
01.2005 - 12.2005

Specialty Assistant Manager

Home Depot
01.2004 - 01.2005

Specialty Assistant Manager

Home Depot
01.2003 - 01.2004

Assistant Store Manager

Home Depot
01.2001 - 01.2003

Department Supervisor

Home Depot
01.1997 - 01.2001

BA - Philosophy

Letran College

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Luis Cruz