LUIS DANIEL MATHEUS BECERRA

• Oversaw daily warehouse operations, ensuring compliance with safety and quality standards.
• Managed inventory levels, optimizing stock availability and minimizing excess.
• Trained new staff on operational procedures and safety protocols.
• Implemented process improvements that enhanced workflow efficiency and reduced delays.
• Coordinated shipping schedules, ensuring timely dispatch of products to customers.
• Conducted regular audits to maintain accurate inventory records and identify discrepancies.
• Collaborated with cross-functional teams to streamline order fulfillment processes.

• Operated delivery van to transport goods safely and efficiently.
• Ensured timely deliveries while adhering to all traffic and safety regulations.
• Conducted routine vehicle inspections to maintain optimal performance and compliance.
• Assisted in loading and unloading cargo, optimizing space utilization in the van.
• Collaborated with dispatch team to coordinate delivery schedules and routes effectively.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.

Coordination of daily operations, staff management and compliance with health and safety regulations.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.

In charge of cleaning rooms and common areas

• Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
• Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
• Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
• Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.