Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Luis Delgado

Fontana,CA

Summary

Dynamic professional with a proven track record at Dollar Tree Distribution Center, excelling in teamwork and customer service. Skilled in RF scanning and inventory management, I enhanced order accuracy and reduced processing time. Bilingual in English and Spanish, I effectively resolved customer issues, fostering loyalty and driving repeat business.

Overview

7
7
years of professional experience

Work History

Wave Control

Dollar Tree Distribution Center
01.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Onsite Manager

Gcr Services
11.2024 - 05.2025
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Order Picker

Dollar Tree Distribution Center
09.2024 - 01.2025
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Excellent communication skills, both verbal and written.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Ramp Agent

Air Canada, Lester B. Pearson International Airport
01.2021 - 02.2023
  • Ensured smooth operations by managing ground service equipment.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.

Customer Service Representative

Sunwings
11.2018 - 12.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Led quarterly customer service meetings to review performance and set goals for improvement.

Education

High School Diploma -

Yorkdale School
York Dale, ON
06.2021

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Computer skills
  • English speaker
  • Spanish speaker

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Wave Control

Dollar Tree Distribution Center
01.2025 - Current

Onsite Manager

Gcr Services
11.2024 - 05.2025

Order Picker

Dollar Tree Distribution Center
09.2024 - 01.2025

Ramp Agent

Air Canada, Lester B. Pearson International Airport
01.2021 - 02.2023

Customer Service Representative

Sunwings
11.2018 - 12.2020

High School Diploma -

Yorkdale School

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Luis Delgado