Luis Diaz
Hialeah,FL
Summary
Medical logistics professional with proven ability to manage timely deliveries and maintain stringent safety standards. Known for strong team collaboration and adaptability to changing needs. Reliable and detail-focused, with proficiency in route planning and customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Delivery Driver
GoldFlower
Fort Lauderdale, Florida
08.2024 - 11.2025
- Conducted vehicle inspections regularly, ensuring compliance with safety regulations and operational standards.
- Developed strong relationships with clients, fostering trust and reliability in service delivery.
- Managed emergency deliveries effectively, demonstrating adaptability in high-pressure situations.
- Increased overall efficiency through consistent communication with dispatchers regarding route updates, delays, or changes.
- Operated light trucks to deliver loads as far as 60 miles from home location.
Front Desk Agent (Night Auditor)
Doral Inn Suites
09.2023 - 07.2024
- Managed guest check-in and check-out processes, ensuring efficient service delivery.
- Coordinated room assignments and maintained accurate reservation records using property management system.
- Resolved guest inquiries and complaints promptly, enhancing overall customer satisfaction.
- Trained new front desk staff on operational procedures and customer service excellence.
Sales Associate
Trulieve
01.2020 - 09.2023
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained accurate inventory records and ensured product availability on sales floor.
- Processed transactions efficiently using point-of-sale systems to enhance customer experience.
- Trained new associates on sales techniques and company policies to ensure compliance.
- Developed and executed merchandising strategies to optimize product display effectiveness.
Banquet Houseman
DoubleTree by Hilton
01.2018 - 12.2020
- Set up and break down banquet rooms for events, ensuring optimal layout and cleanliness.
- Maintain inventory of linens, tableware, and equipment to support efficient event execution.
- Assist catering staff with food service during events, enhancing guest experience through attentive service.
- Collaborate with team members to ensure seamless event transitions and timely setups.
- Implement safety protocols during event operations to uphold health standards and minimize risks.
Education
Associate of Arts - Business Administration
Miami-Dade College
Miami, FL01.2018
High School Diploma - undefined
Champagnat Catholic School
Hialeah, FL06.2015
Skills
- Effective team collaboration
- Cash Handling
- Problem-solving skills
- Strategic sales direction
- Sales Optimization
- Retail shift management
- Inventory auditing
- Microsoft Office
- Stocking And Receiving
- Inventory Control Procedures
- Inventory Pricing
- POS System Operations
- Policy And Procedure Adherence
- Effective communication
- Punctuality
- HIPAA compliance
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
- [Area of expertise] License - [Timeframe]
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Medical Delivery Driver
GoldFlower
08.2024 - 11.2025
Front Desk Agent (Night Auditor)
Doral Inn Suites
09.2023 - 07.2024
Sales Associate
Trulieve
01.2020 - 09.2023
Banquet Houseman
DoubleTree by Hilton
01.2018 - 12.2020
High School Diploma - undefined
Champagnat Catholic School
Associate of Arts - Business Administration
Miami-Dade College