Summary
Overview
Work History
Education
Skills
References:
Timeline
Generic

Luis Duarte

Miami,FL

Summary

Detail-oriented and reliable professional with experience working in a law office, supporting legal staff with case preparation, client communication, and administrative tasks. Proven ability to handle confidential information with discretion and accuracy. Certified Notary Public with strong knowledge of legal procedures and document authentication. Committed to delivering efficient and professional service in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Assistant Manager of Operations

Miami Pool Tech
Miami, FL
11.2024 - Current
  • Established standard operating procedures across all departments in order to streamline workflows.
  • Maintained records of all operational activities including personnel information, inventory levels, customer service metrics.
  • Coordinated the implementation of new processes and systems to improve overall operations.
  • Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.

Paralegal Assistant

Income Tax Electronic Filing
Miami, FL
05.2024 - 05.2025
  • Knowledgeable in preparing and managing a wide range of USCIS applications, including:
  • Family-based petitions (Form I-130)
  • Work authorization (Form I-765)
  • Adjustment of status (Form I-485)
  • Naturalization and citizenship (Form N-400)
  • Green card renewal or replacement (Form I-90)
  • Asylum applications (Form I-589)
  • Waivers of inadmissibility (Forms I-601 and I-601A)
  • Certified Notary Public with a strong commitment to accuracy, client confidentiality, and providing professional, reliable support in fast-paced legal environments.
  • Reviewed legal documents for accuracy and completeness.
  • Monitored docketing system to ensure timely compliance with court orders or deadlines.
  • Maintained contact with clients regarding case updates or changes in procedures.
  • Responded to client calls and inquiries to deliver applicable information.

Retail Associate

Miami Heat
Miami, FL
11.2023 - 05.2024
  • Collaborated with team members to achieve sales targets and improve customer satisfaction.
  • Assisted with special projects such as reorganizing the store layout or launching new products.
  • Organized backroom storage areas for efficient access to merchandise.
  • Conducted regular stock counts to verify accuracy of inventory records.
  • Performed price checks on items requested by customers.
  • Ensured compliance with all company policies and procedures.

Manager

File Liquors
Miami, FL
05.2022 - 10.2023
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

First Assistant Manager

File Liquors
Miami, FL
03.2021 - 05.2022
  • Implemented process improvements, resulting in an increase in operational efficiency.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided excellent customer service to ensure customer satisfaction.

Warehouse Associate

Miami Pool Tech, Inc.
Miami, FL
05.2020 - 09.2020
  • Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
  • Ordered necessary supplies such as cleaning chemicals, replacement parts.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.

Education

Bachelor of Arts - Political Science

Florida International University
Miami, FL
07-2025

Skills

  • Sales Monitoring
  • Recruiting and Interviewing
  • Operations Management
  • Product and Service Knowledge
  • Sales Reporting
  • Spanish Fluency
  • Portuguese - Beginner
  • Problem Solving
  • Customer Service
  • Professional Under Pressure
  • Staff Leadership
  • Advanced Microsoft Word Skills

References:

Raul Herrera 

(305) 709-8961 

Manager - Miami Pool Tech 

raulherrera1213@yahoo.com

Amy Sandino 

Law Office 

(305) 490-1908

amysandino@yahoo.com

Timeline

Assistant Manager of Operations

Miami Pool Tech
11.2024 - Current

Paralegal Assistant

Income Tax Electronic Filing
05.2024 - 05.2025

Retail Associate

Miami Heat
11.2023 - 05.2024

Manager

File Liquors
05.2022 - 10.2023

First Assistant Manager

File Liquors
03.2021 - 05.2022

Warehouse Associate

Miami Pool Tech, Inc.
05.2020 - 09.2020

Bachelor of Arts - Political Science

Florida International University