Luis Durand
Lynn,MA
Summary
I am a highly experienced Shipping and Receiving Clerk with 20 years of experience who works well independently in processing paperwork, preparing shipments, managing inventory, tracking shipments and verifying receipt of shipments. A highly experienced facilities technician with over 10 years of experience in managing, maintaining and optimizing large-scale facility operations. Proven track record of successfully managing multiple projects and initiatives simultaneously.
Overview
16
16
years of professional experience
Work History
Ship/Rec/Stores Clerk II
Medtronics
Danvers, MA
08.2021 - Current
- Perform a combination of manual and clerical shipping and receiving duties
- Use a computer system for tracking, logging, verifying and reporting
- Follow shipping practices, procedures, transportation routing, schedules, and requirements
- Receive incoming materials or prepare materials for shipment
- (un)packs or (un)wraps items such as finished products, raw stock, assemblies, parts, building materials, office supplies, equipment, etc
- Verifies quantity, weight, and conformance of materials to stated identifications; Log receipts of items on system, processes freight bills, packing sheets, and other documents; Report materials shipped and bills of lading; posts weight and shipping charges and routes merchandise to destinations.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Material Specialist
Tufts University
Boston, MA
06.2018 - 03.2020
- Account of Dispensaries & Inventory
- Shipping & Receiving, Placing order & Deliveries
- Streamlined procurement processes for increased efficiency, managing supplier relationships and negotiating contracts.
- Provided support during audits, compiling necessary documentation related to material sourcing and handling practices.
- Performed daily floor walks and supervised receive docks to investigate and resolve material issues.
- Managed stockroom service desk and offsite warehouse, documenting and researching inaccuracies to determine best corrective actions.
- Identified issues and developed solutions to improve quality control.
- Customer Service.
Fulfillment Specialist
SimpliSafe
Charlestown, MA
07.2015 - 04.2019
- Programming alarms Systems
- Programming Components
- Programming base station
- Shipping Orders (UPS,FED EX ,DHL)
- Managed inventory control through regular stock checks, ensuring accurate counts and timely replenishment of goods.
- Streamlined fulfillment processes for increased efficiency using warehouse management software.
- Improved order accuracy by diligently verifying product information and quantities before packaging.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Customer service.
Maintenance
UNICCO Service Company
Boston, MA
07.2008 - 12.2015
- Supervise janitorial staff and coordinate their daily activities
- Conduct regular performance reviews for janitorial staff
- Address any complaints from staff or customers
- Manage janitorial budgets and order all necessary supplies
- Inspect buildings and identify any maintenance or cleaning needs
- Train new janitorial staff on safety procedures and cleaning techniques
- Safety protocols compliance
- Inventory management for janitorial supplies and equipment
- Sanitation
- Hazardous materials handling and disposal
- Power Tools/Hand Tools
- Repairs
- Machine Operator.
Order fulfillment
Expeditors
Peabody, MA
04.2010 - 07.2015
- Planning, Order sourcing, Order changes, Order processing, Shipment, Track and trace, Returns
- Improved warehouse organization for faster order fulfillment and better space utilization
- Reduced errors in order fulfillment by implementing thorough quality control measures
- Optimized inventory management processes, reducing stock discrepancies and increasing order fulfillment rates.
- Invoicing and billing
- Machine operator and forklift Driver
- Customer service
Education
Adobe Certified Professional in visual design -
Ed2Go
High School Diploma -
East Boston High School
East Boston, MAHVAC/R Technician -
Ed2Go
07.2024
Skills
- Bilingual (English and Spanish)
- Proficient Microsoft Office (Word, Excel, Power Point, and Outlook)
- Adobe Certified Professional in visual design
- Data Entry
- Time Management
- Excellent interpersonal communication
- Customer Service
- Attention to Detail
- Multi-tasker
- Certified Forklift Driver
- Machine Operator
- General maintenance and commercial technician
Professionalobjectives
Organized, responsible and reliable bilingual fulfillment specialist seeking a job that will allow me to use my education and experience to reach higher positions. As a hardworking, adaptable team player with expertise in various shipping and receiving duties and providing valuable staff support, my self-motivated work ethic allows me to perform effectively in independent or team environments with minimal supervision.
Timeline
Ship/Rec/Stores Clerk II
Medtronics
08.2021 - Current
Material Specialist
Tufts University
06.2018 - 03.2020
Fulfillment Specialist
SimpliSafe
07.2015 - 04.2019
Order fulfillment
Expeditors
04.2010 - 07.2015
Maintenance
UNICCO Service Company
07.2008 - 12.2015
Adobe Certified Professional in visual design -
Ed2Go
High School Diploma -
East Boston High School
HVAC/R Technician -
Ed2Go