LUIS Enrique LANCHO
Los Angeles,CA
Summary
Dedicated and dependable professional with experience in commercial driving, automotive parts sales, customer service, and warehouse operations. Earned AutoZone's Parts Expert designation through advanced knowledge of automotive components and a proven ability to assist mechanics in identifying the correct parts. Skilled in building customer relationships, managing deliveries, maintaining inventory accuracy, and working efficiently in fast-paced environments. Bilingual in English and Spanish, with strong verbal and written communication skills. Known for excellent customer service, problem-solving abilities, and a commitment to teamwork and professionalism.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Commercial Driver
AutoZone
Wilmington, CA
05.2023 - Current
- Trained new drivers on company policies and safe driving practices, ensuring adherence to safety standards.
- Checked and ensured readiness of vehicle equipment and supplies, including tires, lights, brakes, gas, oil, water, and loading equipment, to maintain operational safety.
- Maintained accurate logs of deliveries and pickup schedules, facilitating effective route planning and customer satisfaction.
- Managed multiple delivery routes and customer requests while maintaining a high level of accuracy and professionalism.
- Earned the Parts Expert designation, demonstrating advanced knowledge of automotive systems, components, and part applications.
- Assisted professional mechanics in identifying and sourcing correct automotive parts over the phone and in person.
Warehouse Worker
UPS
Los Angeles, California
06.2020 - 04.2023
- Collaborated with team members to consistently achieve daily shipping goals.
- Operated scanners, computers, and other equipment to track orders.
- Performed cycle counts to maintain accurate inventory records.
- Stacked and stored cargo in transit sheds, ship holds, and warehouses following organizational procedures for optimal space utilization.
- Trained new employees on safety protocols to ensure compliance and safety standards.
Education
Bachelor of Science - Criminal Justice
California State University, Los Angeles
Los Angeles, CA05-2026
High School Diploma -
Diego Rivera Learning Complex
Los Angeles, CA06-2019
Skills
- Commercial driving
- Safe driving practices
- Attention to detail
- Time management
- Customer service
- Multitasking
- Team collaboration
- Conflict Resolution
- Employee training
- Effective communication
- Strong work ethic
- Flexible schedule availability
Languages
Spanish
Native/ Bilingual
Certification
- Parts Expert Autozone
- Guard Card
Timeline
Commercial Driver
AutoZone
05.2023 - Current
Warehouse Worker
UPS
06.2020 - 04.2023
Bachelor of Science - Criminal Justice
California State University, Los Angeles
High School Diploma -
Diego Rivera Learning Complex