Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Team player committed to making meaningful contributions and advancing organizational goals. Bilingual and authorized to work in the US for any employer.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lyft Driver
Lyft Driver Hub
01.2025 - Current
Coordinated efficient routes to avoid delays and optimize schedules.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Followed all relevant traffic laws and safety regulations.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Delivery Driver
Instacart/Doordash/Pointpickup
05.2023 - 12.2024
Delivered packages and goods to customers in a timely and efficient manner
Ensured the safe handling and transportation of fragile or perishable items
Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
Provided excellent customer service by addressing inquiries and concerns promptly and professionally
Utilized GPS navigation systems or maps to determine optimal routes for deliveries
Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays
Maintained a clean driving record throughout employment tenure
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Security Guard
APG Security
11.2021 - 05.2023
Patrolled assigned areas to ensure the safety and security of premises
Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
Escorted employees or visitors when requested for their safety or protection purposes
Responded promptly to alarms or distress calls from employees or visitors in need of assistance
Provided detailed incident reports including accurate descriptions of events, actions taken, and outcomes
Patrol Driver
Inter City Public Safety
07.2019 - 10.2021
Conducted regular security patrols of assigned areas, ensuring the safety and security of premises
Maintained accurate logs and reports of all incidents, documenting details such as time, date, and nature of occurrence
Collaborated with law enforcement agencies when necessary, providing support during investigations or incidents
Utilized strong observation skills to identify suspicious behavior or individuals within the premises
Responded effectively during high-stress situations such as accidents or medical emergencies until further assistance arrived
Utilized effective communication skills when interacting with individuals from diverse backgrounds or challenging situations
Maintained a clean driving record while patrolling designated areas using company-provided vehicles
Conducted thorough investigations into reported incidents utilizing critical thinking and attention to detail
Line Cook
Ironwood Kitchen
06.2017 - 07.2019
Checked food temperature regularly to verify proper cooking and safety.
Plated and presented all dishes to match established restaurant standards.
Verified proper portion sizes to consistently attain high food quality standards.
Followed health, safety and sanitation guidelines while preparing and serving food.
Library Assistant
Norco Library
10.2016 - 05.2017
Placed books on proper shelves when returned to circulation.
Answered questions from patrons and helped to find desired materials.
Located library materials, resources and technologies to fulfill patron requests.
Maintained secure environment by monitoring visitors at front desk.
Stayed up-to-date on library policies and procedures to smoothly enforce standards.
Organized library shelves, materials and equipment in clear, alphabetized order.
Handled check-in and check-out process of library books and materials at circulation desk.
Janitorial Team Lead
Norco Rehabilitation Center
05.2014 - 09.2016
Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
Trained and mentored new staff on cleaning and safety protocols.
Janitor
South Bay Facility
02.2013 - 04.2014
Maintained floor cleaning and waxing equipment.
Responded immediately to calls from personnel to clean up spills and wet floors.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Reported damages and hazardous conditions to management for further action.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Construction Worker
Gomez and Sons
01.2002 - 05.2013
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
Loaded, unloaded, and moved material to and from storage and production areas.
Cleaned and maintained tools, equipment and worksites.
Followed instructions and safety protocols to prevent accidents and injuries.
Helped with erecting scaffolding and ladders.
Loaded and unloaded materials onto trucks and trailers.
Mixed and poured concrete for variety of projects.
Followed instructions and safety protocols while operating machinery and equipment.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.