Luis Felix
Colorado Springs,CO
Summary
Skilled Maintenance Technician adept at interpreting blueprints, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering 3-4 years of repair and maintenance expertise with proven history or hard work and dependability.
Experienced Handyman with 10 years of experience in commercial and residential maintenance. Outstanding skills in carpentry, plumbing and electrical repairs. Excellent communication and problem-solving skills. Friendly and always willing to go extra mile to deliver satisfaction.
Overview
23
23
years of professional experience
Work History
Maintenance Supervisor
Greystar Property Management
09.2022 - 02.2023
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot appliances breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Installed new locks, door handles and door closers.
- Worked with property managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Maintained apartments functionality by repairing leaking faucets, clogged toilets and other equipment.
- Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Trained junior maintenance professionals on correct repair and cleaning procedures.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Monitored priorities work orders and liaised between maintenance team and management, delegating tasks to complete on time.
Painting & Handyman Services
Pikes Peak Painting & Handyman Services LLC
04.2020 - 11.2021
- Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming using Paining tools.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
- Worked flexible schedule, including some holidays and weekends, depending on shifting needs of each project.
- Performed minor wall repair to maintain walls, including installing drywall and repairing and applying wallpaper.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Managed available parts, tools and materials inventory to maintain prompt response capability.
- Scheduled and completed preventive maintenance on all types of appliances to help clients cut costs and increase appliance lifetimes.
- Performed minor wall repair, installed drywall and applied wallpaper.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Removed and repaired carpet and wood flooring.
- Completed over 500 maintenance jobs for residential and commercial property owners.
Truck Driver
Fackler Transportation Inc.
08.2019 - 08.2020
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly
- Load and unload trucks
- Finalized receivers and completed freight bill reports
- Recorded each delivery using proper paperwork before leaving warehouse
- Completed on-time deliveries of freight by choosing best and most efficient routes
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Inspected vehicle before and after every trip and conducted minor repairs.
- Invoiced, collected monies due and settled accounts with shippers each day.
- Conducted efficient cargo transfers to maintain route schedules.
Property Manager
Hallmark Mini Storage
03.2018 - 02.2019
- Rent Available Storage Units To Customers
- Sell Merchandise and Maintain Clean, Smooth Functioning Office
- Projecting Positive Company Image While Providing Excellent Customer Service
- Answer Telephone Professionally and Proficiently To Attract Customers To Rent Storage Units
- Communicate Effectively With Customers, Team Supervised Daily Site Maintenance
- Reviewed and Executed Lease Agreements With New Tenants
- Collected and Applied Rental Payments To Customer Accounts
- Make daily bank deposits and ensure accuracy of deposit information
- Interface With Vendors On Daily Basis
- Supervised One Employee
- Managed over 50 customer calls per day.
Armed Lead Patrol Officer
Signal 88 Security Of South CSP
11.2016 - 02.2018
- Managed, supervised, trained and inspected 23-members of security team as well as supplementary staff
- Provided leadership for all incidents requiring security forces response
- Served as administrator of all scheduling and training for department
- Evaluated, edited and disseminated all shift-related correspondence including security forces blotters and incident reports
- Coordinated prioritization of alarms and priority resources for security force incident responses
- Secured premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, permitting entry
- Prevented losses and damage by reporting irregularities
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Responded quickly to incidents and assessed active situations for security concerns.
Certified Forklift Operator
Nutcracker Brands Inc
01.2000 - 07.2006
- Ensured organization and security of all materials in storage area
- Maintained forklift equipment to ensure proper functioning of equipment
- Assisted in materials loading and unloading on platforms and lifting devices
- Weighed materials, and recorded weight and other production data on tags
- Completed forklift operator training annually, provided by company
- Coordinated loading and unloading operations
- Boosted team efficiency by moving materials with forklifts, and other equipment
- Inspected items for damage and performed temperature and quality checks
- Increased sales by 10%
Customer Service Supervisor
Burlington Coat Factory
08.2006 - 10.2016
- Oversaw daily activities and supervised team of customer service associates who provided technical support to company's customers
- Solved all major problems/queries that subordinates were not able to solve
- Trained and supervised customer service associates to ensure optimum satisfaction of customers
- Managed over 8 teams of associates that focused on
- Exceeded team goals and collaborated with staff members to implement customer service initiatives
Education
Armed Security Officer Certifications - Security And Protective Services
Tactical Elite Training Academy
Colorado Springs, CO02.2021
Electronics - Electronics Assembly
Lare Training Center
Lawrence, MA2008
High School Diploma -
St. Croix Central High School
United States Virgin islands1997
Skills
- Operations Management
- Forklift Operation
- Armed Security Officer Skills
- Listening Skills
- Written and Oral Communication Skills
- Reliable and Punctual
- Hand/power tools
- Supervisory experience
- Customer-and Service-Oriented
- Detail Oriented
- Electronic Skills
- Reading Comprehension Skills
- Cash Handling Skills
- Bilingual Spanish/English
- Strong initiative
- Written/Verbal Communication
- Facilities Painting and Repair
- Repair Work Planning
Timeline
Maintenance Supervisor
Greystar Property Management
09.2022 - 02.2023
Painting & Handyman Services
Pikes Peak Painting & Handyman Services LLC
04.2020 - 11.2021
Truck Driver
Fackler Transportation Inc.
08.2019 - 08.2020
Property Manager
Hallmark Mini Storage
03.2018 - 02.2019
Armed Lead Patrol Officer
Signal 88 Security Of South CSP
11.2016 - 02.2018
Customer Service Supervisor
Burlington Coat Factory
08.2006 - 10.2016
Certified Forklift Operator
Nutcracker Brands Inc
01.2000 - 07.2006
Armed Security Officer Certifications - Security And Protective Services
Tactical Elite Training Academy
Electronics - Electronics Assembly
Lare Training Center
High School Diploma -
St. Croix Central High School
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