Luis Fernandez
Cranston,RI
Summary
Customer-focused, visionary-thinking Retail Manager with over 15 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.
Overview
17
17
years of professional experience
Work History
Executive Chauffeur
AOT GLOBAL
10.2025 - 11.2025
- Ensured timely and safe transportation for high-profile clients across various locations.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Provided exceptional customer service by addressing client needs and preferences during rides.
- Navigated efficiently using GPS technology to optimize travel routes and minimize delays.
Armed Messenger
GardaWorld Cash Services
08.2021 - 06.2023
- Ensured secure transportation of cash and valuables between locations.
- Conducted regular vehicle inspections to maintain operational safety standards.
- Collaborated with law enforcement during incidents to enhance security measures.
- Trained new team members on protocols for safe cash handling and emergency procedures.
WEDDING SALES MANAGER /Director of Media Relations
FRANKLIN ROGERS
01.2019 - 05.2020
- Developed and executed sales strategies to drive revenue growth.
- Cultivated strong relationships with clients to enhance customer satisfaction.
- Analyzed market trends to identify new business opportunities.
- Collaborated with marketing team to align promotional campaigns with sales goals.
- Managed wedding parties orders from start to completion.
Bank Protection Officer
G4S Secure Solutions USA
08.2018 - 07.2019
- Monitored security systems to detect and respond to potential threats.
- Trained new staff on security procedures and emergency response techniques.
- Prevented unauthorized access to sensitive areas by diligently managing key control systems and tracking movement within the bank facility.
- Improved customer safety by swiftly addressing concerns and providing appropriate assistance during emergency situations.
- Maintained professionalism and confidentiality when handling sensitive information relating to both customers and fellow bank employees.
- Demonstrated strong decision-making skills in high-pressure situations, mitigating potential risks while prioritizing public safety concerns.
- Supported training initiatives for new bank protection officers, sharing expertise to enhance team performance levels.
Store Manager
Spardello's Fine Men's Clothier
03.2009 - 11.2017
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff, fostering a collaborative and productive work environment.
- Implemented inventory management strategies to minimize stock discrepancies and improve efficiency.
- Developed promotional campaigns to enhance brand visibility and drive sales growth.
- Created and managed an in-house uniform program for various local businesses.
- Assisted in the writing, filming, and editing of advertisements for spotplacement on live television.
Education
GED -
Career Tracks GED
Providence, RI03-2004
Skills
- Executive transportation
- Customer service
- Cash handling
- Staff training
- Client relationship management
- Sales strategies
- Inventory management
- Promotional campaign development
- Communication skills
- Decision making
- Time management
- Event planning coordination
- Bilingual communication, Fluent in English, Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Executive Chauffeur
AOT GLOBAL
10.2025 - 11.2025
Armed Messenger
GardaWorld Cash Services
08.2021 - 06.2023
WEDDING SALES MANAGER /Director of Media Relations
FRANKLIN ROGERS
01.2019 - 05.2020
Bank Protection Officer
G4S Secure Solutions USA
08.2018 - 07.2019
Store Manager
Spardello's Fine Men's Clothier
03.2009 - 11.2017
GED -
Career Tracks GED