- Football
- Basketball
- Playing Sports
- Video Gaming
- Music
Luis Ferran
The Bronx,NY
Summary
Proactive and results-oriented professional with a proven track record at Kean University's Center for Leadership and Service and St. Raymond Elementary School. Excelled in critical thinking and interpersonal communication, significantly enhancing customer satisfaction and streamlining office operations. Proficient in Canva, demonstrating exceptional attention to detail and a commitment to professional conduct.
Overview
1
1
year of professional experience
Work History
Student Office Worker
Center For Leadership And Service At Kean University
01.2024 - Current
- Contributed to a positive work environment by assisting coworkers with various tasks as needed.
- Safeguarded sensitive information by adhering to strict confidentiality protocols when handling student records or personal data.
- Increased office efficiency by organizing and maintaining filing systems.
- Supported office staff with timely completion of tasks and projects.
- Executed front desk tasks efficiently, attending to phones and emails.
- Prepared documents for meetings including agendas, minutes and presentations.
- Assisted in the preparation of materials for marketing campaigns.
- Maintained a professional demeanor while interacting with internal and external customers via phone or email.
- Resolved customer service issues in a timely manner.
- Provided customer service, addressing inquiries and resolving issues promptly.
After-School Camp Counselor
St. Raymond Elementary School
11.2023 - Current
- Boosted camper satisfaction by consistently receiving positive feedback from parents and guardians on program quality.
- Delivered a high level of customer service to families by promptly addressing concerns and providing updates on their child''s experience.
- Ensured camper safety by adhering to established guidelines and protocols during all activities both indoors and outdoors.
- Improved campers'' social skills through team-building exercises, group games, and collaborative projects.
- Provided a safe space for campers to express themselves artistically through arts and crafts sessions tailored to various age groups.
- Collaborated with fellow counselors to plan diverse weekly themes that catered to the interests of camp participants.
Student Observer
Kean University Athletics
09.2024 - Current
- Observes how Athletic Trainers perform their jobs
- Learns how to assess injuries
- Learns how to proceed with rehabilitation process
Education
Bachelor's in Exercise Science: Pre-AT - Exercise Science: Pre-Athletic Training
Kean University
Union, NJ05-2027
High School Diploma -
Mount Saint Michael Academy
The Bronx, NY06-2023
Skills
- Interpersonal Communication Skills
- Critical Thinking in Problem Resolution
- Feedback Analysis
- Project Coordination
- Network Development
- Attention to Detail
- Efficient Storage Management
- Situational Awareness
- Professional Conduct
- Accountability
- Approachable Demeanor
- Proficient in Canva
Affiliations
- Kean's Leadership Institute
Interests
Timeline
Student Observer
Kean University Athletics
09.2024 - Current
Student Office Worker
Center For Leadership And Service At Kean University
01.2024 - Current
After-School Camp Counselor
St. Raymond Elementary School
11.2023 - Current
Bachelor's in Exercise Science: Pre-AT - Exercise Science: Pre-Athletic Training
Kean University
High School Diploma -
Mount Saint Michael Academy
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