Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

LUIS FIGUEROA

Fort Lauderdale,Florida

Summary

Human Resources Business Partner with 7+ years of experience assis;ng with and fulfilling organiza;on staffing needs and requirements. A proven track record of using my excellent personal, communica;on and organiza;on skills to lead and improve HR departments, recruit excellent personnel, and improve department efficiencies. Team player with excellent communica;on skills, high quality of work, driven and highly selfmotivated. Strong nego;a;ng skills and business acumen and able to work independently.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Brandsmart USA
Miami Gardens, FL
05.2024 - 02.2025
  • Oversaw end-to-end recruitment processes, including sourcing, interviewing, hiring, and onboarding new employees, ensuring smooth transitions and alignment with company culture.
  • Collaborated closely with store managers and the general manager to align HR strategies with business objectives, acting as a trusted advisor on workforce planning and organizational development.
  • Managed employee relations by addressing workplace concerns, conducting investigations, and fostering a fair and compliant work environment.
  • Supported performance management through coaching, performance improvement plans, and recognition initiatives.
  • Handled employee lifecycle activities, such as terminations, while maintaining strict compliance with labor laws.
  • Contributed to a positive workplace culture that drives organizational success.

Human Resources Business Partner

St. Marys Medical Center
West Palm Beach, FL
05.2023 - 02.2024
  • Spearheaded employee relations efforts by fostering open communication channels and addressing employee concerns promptly, resulting in improved employee morale and retention.
  • Conducted thorough employee investigations in response to reported incidents, ensuring fair and consistent application of company policies and compliance with legal requirements.
  • Collaborated with legal counsel to manage complex employee investigations, minimizing legal risks and liabilities for the organization.
  • Advised and provided guidance to managers and employees on HR policies, procedures, and best practices, ensuring compliance and fair treatment in the workplace.
  • Implemented proactive employee engagement initiatives, including training programs, workshops, and feedback mechanisms, to enhance employee satisfaction and overall performance.
  • Facilitated conflict resolution and mediation sessions to address employee disputes, fostering a harmonious work environment.

Human Resources Business Partner

Polyconcept North America
Miami, FL
06.2017 - 11.2022
  • Experienced with working with business leaders to accomplish company goals.
  • Reviewed, updated, and revised company hiring practices, vacation, and other human resources policies to ensure compliance with OSHA and all local, state, and federal labor regulations.
  • Raised employee retention rates by over 10% to achieve a greater than 90% employee retention over a 2-year period by creating and maintaining a positive and responsive work environment.
  • Responsible for developing and implementing training materials to new hire classes.
  • Created new, fun ways to learn the material to keep engagement.
  • Successfully developed and trained a new hire class in Mumbai, India which expanded the business and allowed the company to grow
  • Responsible for converting temporary employees to permanent status while meeting a quota needed per month.
  • Developed a new process for conversions that cut the average conversion time from 14 days to 5 days.
  • Experienced in employee relations, investigations, terminations, onboarding, recruiting, benefits, FMLA, company policies, COVID tracing procedures & safety, training & development, presenting to an audience.

Education

Some College (No Degree) - Business Administration

Central State University
Wilberforce, Ohio

Skills

  • Recruiting
  • Sourcing
  • Employee Relations
  • Onboarding
  • HR Policies
  • Benefits Administration
  • Performance Management
  • HRIS (ADP, Oracle, Syteline/Infor, My HR, Dayforce)
  • Employee Investigations
  • Working with Unions
  • Proficient in Microsoft Office

Certification

  • DDI Certified Facilitator
  • ATD Certified

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Human Resources Manager

Brandsmart USA
05.2024 - 02.2025

Human Resources Business Partner

St. Marys Medical Center
05.2023 - 02.2024

Human Resources Business Partner

Polyconcept North America
06.2017 - 11.2022

Some College (No Degree) - Business Administration

Central State University

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LUIS FIGUEROA