LUIS FLORES

Experienced Data and Dispatch Specialist with a demonstrated history of working in the transportation industry. Proven ability in maintaining precise and organized records, performing data entry tasks with exceptional speed and accuracy, and implementing efficient data storage and retrieval systems. Strong commitment to ensuring strict compliance with data protection and privacy regulations. Skilled in collaborating with management to optimize staffing levels, providing excellent customer service, and resolving issues to retain business. Adept at working independently, with minimal supervision, and supervising clerks to ensure the accurate tracking of trailers and paperwork.

• Developed comprehensive delivery layouts for new drivers, detailing each store's specifics, which resulted in a 40% reduction in phone traffic during night shifts, allowing the team to prioritize and handle more critical calls efficiently.
• Developed and implemented a "double-take" checklist to ensure accurate information on each assigned load and correct trailer numbers, resulting in a 25% reduction in errors.
• Created truck assignment sheets to ensure every company driver had an assigned truck leading to a 30% increase in on-time deliveries regardless of workload fluctuations.

Sanitation Lead with experience at Tyson Foods in developing and implementing sanitation protocols to ensure compliance with food safety regulations and industry standards. Skilled in training, supervising, and evaluating sanitation staff, managing inventory of cleaning supplies, and performing daily maintenance checks on equipment. Proven ability in quality control systems, corrective action plans, and providing guidance on best practices for food storage and handling. Knowledgeable about applicable laws, regulations, and industry trends.

• Created a detailed spreadsheet assigning responsibility for each bay area with descriptions of USDA cleaning expectations, resulting in a 30% increase in production efficiency.
• Conducted daily inventory counts and inspections of hoses, ensuring availability and functionality, which maximized cleaning time and improved bay area sanitation by 20%.
• Educated new hires on the dangers and safety precautions of chemical handling as per OSHA guidelines, reducing accidental spills by 20%.

Managed financial operations to ensure compliance with regulations and internal policies. Established efficient recordkeeping systems and analyzed financial data for decision-making. Assisted in budget development, monitored performance, and supported compliance with financial regulations. Managed cash flow, processed banking transactions, and mitigated financial risks. Collaborated with stakeholders to achieve financial goals and remained updated on financial regulations and best practices through professional development.

• Successfully reconciled a $12,000 discrepancy in unclaimed funds, accurately redistributing $5,000 to the public."
• Developed and implemented an efficient filing cabinet system for bail bonds, significantly reducing retrieval time for fiscal year records and eliminating the need to search through extensive physical storage
• Created a dynamic spreadsheet prioritization system, optimizing task management by scheduling high-priority tasks first and low-priority tasks later, thereby maximizing overall productivity.

Reviewed and processed tax documents including income statements and property tax returns. Created and submitted daily activity reports to the supervisor. Assisted taxpayers in accurately completing forms and resolved inquiries regarding accounts and payments.
Compiled information for tax return preparation and assisted during peak periods. Collected taxes, monitored payment plans, and processed refunds for overpayments or incorrect assessments.

• Utilized Spanish language proficiency to assist non-English speaking clients with understanding title regulations and requirements, significantly enhancing customer satisfaction at the tax office.
• Implemented a quality control system that reduced clerical errors by 25% by collaborating with coworkers to review and correct title and registration forms before submission to the DMV
• Developed a 'double-take' checklist to ensure accurate information on assigned loads and trailer numbers, resulting in a 25% reduction in errors.